11910 WALTERS RD, Houston, TX 77067 · (281) 919-2931 · State permit no. 1552501- 5211
Between Oct 20, 2021 and Oct 20, 2026, the state cited Walters Road Head Start for 18 deficiencies — the Texas HHSC term for rule violations — over 13 routine inspections and 4 other visits (investigations or paperwork reviews); 4 were under rules the state weights High. The rule cited most often here is 746.5205 (2 times, most recently Feb 22, 2024).
The state lists Walters Road Head Start as serving infant, toddler, pre-kindergarten, and school-age children, open 07:15 AM to 03:30 PM (Mon, Tue, Wed, Thu, Fri). Programs on file: Meals Provided, Snacks Provided. Program type: Child Care Program.
All 18 violations, newest first
3 rules cited at Walters Road Head Start changed after some of these citations (marked “rule revised”), so the wording that applied at the time may differ from our plain-English explanation.
Medium High · Jan 12, 2026 · Inspection
746.605(6) - Required Admission Information - Emergency Contact
Of the 10 children's records evaluated, 5 lacked the address of the emergency contact.
In plain English: Before admitting a child, the center must collect set information, including the child's name and birth date, how to reach the parents, an emergency contact for when parents can't be reached, the people allowed to pick up the child, and permission to get emergency medical care. It must also record the child's special care needs, any allergies with a food allergy emergency plan if needed, and permission for transportation, field trips, or water activities if the center offers them. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Jan 20, 2026
- Correction verified:
- Jan 16, 2026
- Technical assistance given:
- Yes
Medium Low · Jan 12, 2026 · Inspection
746.901(4) - Required Personnel Records - Required Affidavit (Form 2985)
Of the 10 personnel records evaluated, 1 lacked a notarized affidavit.
In plain English: The center must keep a file at the center for each employee, caregiver, substitute, and volunteer, available during operating hours. It must include items such as start and end dates, proof of age and education qualifications, the required state affidavit forms (Forms 2985 and 2912), training records, proof that background checks were requested, and a copy of a photo ID. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Jan 20, 2026
- Correction verified:
- Jan 20, 2026
- Technical assistance given:
- Yes
High · Jan 12, 2026 · Inspection
746.201(1) - Policies Comply with Rules
The operational policies was reviewed and the following information was missing: 1. The benefits of outdoor play, the duration of outdoor play, type of physical activity(indoor and outdoor), the setting of outdoor play and physical activity, criteria used when weather prevents outdoor plan and the plan for physical activity when outdoor play is limited. 2. Parent's rights 3. Emergency Preparedness Plan 4. Steps the center will take to increase parent and staff awareness regarding child abuse and neglect and prevention techniques, community organizations the operation will work with and actions a parent of a child who is a victim of abuse should take to obtain assistance. 5. The correct website for Child Care Regulation 6. The telephone number for the Texas Abuse&Neglect Hotline.
In plain English: The permit holder must set and follow policies that meet the state minimum standards, name a qualified director who is responsible on site every day, make sure staff report suspected abuse directly to the state hotline, and keep the number of children in care within the licensed capacity. It must also let parents visit any time during operating hours without prior approval and follow the state child-care licensing law and rules. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 6, 2026
- Correction verified:
- Mar 17, 2026
- Technical assistance given:
- Yes
Medium · Jan 17, 2025 · Inspection
746.1309(e) - Documented Annual Training- Required Content
Of the 10 personnel records evaluated, 2 lacked training in emergency preparedness, food allergies, administrating medications, understanding building and premises safety and handling and storing of hazardous materials.
In plain English: A caregiver's 24 hours of yearly training must fit the ages of the children in their care and cover set topics, including at least six hours on areas such as child development or guidance and discipline, and at least one hour on preventing, recognizing, and reporting child abuse and neglect. At least five of the hours must be instructor-led, and caregivers of children under 24 months must also have one hour on shaken baby syndrome, infant sleep practices and SIDS, and early brain development. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Feb 7, 2025
- Correction verified:
- Jan 28, 2025
- Technical assistance given:
- No
Medium High · Feb 22, 2024 · Inspection
746.5205(3) - Sheltering Drills for Lock-Down-4 times in a calendar year
Safety drills for lockdown procedures are not being conducted.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Feb 29, 2024
- Correction verified:
- Feb 23, 2024
- Technical assistance given:
- No
Medium High · Feb 22, 2024 · Inspection
746.5205(2) - Sheltering Drill For Severe Weather-Four times a calendar year
Safety drills for severe weather procedures are not being condcuted.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Feb 29, 2024
- Correction verified:
- Feb 23, 2024
- Technical assistance given:
- Yes
Medium High · Feb 22, 2024 · Inspection
746.3805(c)(4) - Medication Records - Name of Employee Who Administered
The full name of the staff administering medication is not being documented.
In plain English: Medication must be given as the label directs or as the child's health-care professional changes in writing, only to the child it is meant for, from the original container labeled with the child's full name and the date it was brought in, and never after it expires. Each dose must be recorded with the child's name, the medication, the date, time, and amount, and the employee's full name, and the records kept for at least three months. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Feb 26, 2024
- Correction verified:
- Feb 29, 2024
- Technical assistance given:
- No
Medium Low · Mar 1, 2023 · Inspection
746.1329(a) - Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee's personnel record
Original training certificates were not available for review. Each file must contain original training certificates for pre-service and annual training hours.
In plain English: The center must keep the original certificate or letter for each employee's annual training in the employee's file, showing the person's name, the date, topic, trainer and trainer's qualifications, and length. Pediatric first aid and CPR certificates must also show an expiration or renewal date, and orientation and pre-service training need a signed, dated statement from the employee and the trainer or a certificate. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 29, 2023
- Correction verified:
- Apr 3, 2023
- Technical assistance given:
- Yes
High · Sep 26, 2022 · Inspection
746.2426 - Infant May Not Sleep in a Restrictive Device
A 4 month old child was observed sleeping in a restrictive device. The child had been asleep for 30 minutes.
In plain English: An infant may not sleep in a restrictive device unless the center has a completed Sleep Exception Form with a health-care professional's signed statement that it is medically necessary. Without that form, if an infant falls asleep in such a device, the caregiver must move the infant to a crib as soon as possible. Official rule text · rule revised March 2023
- Corrected at inspection:
- No
- Correction date:
- Sep 26, 2022
- Correction verified:
- Oct 13, 2022
- Technical assistance given:
- Yes
High · Sep 13, 2022 · Investigation (report)
746.4101 - Release of Children
This standard was evaluated in regard to a report received and compliance was not met. A child in care was released to a person not listed on the authorized persons to pick up the child.
Official text of rule 746.4101
- Corrected at inspection:
- No
- Correction date:
- Nov 8, 2022
- Correction verified:
- Nov 30, 2022
- Technical assistance given:
- No
Show 8 older violations
Medium High · Mar 3, 2022 · Inspection
746.1303(4) - Orientation-Handling Emergencies
Six of the staff folders reviewed was observed as not having the required Handling, Storing, and Disposing of Hazardous Materials training.
Official text of rule 746.1303
- Corrected at inspection:
- No
- Correction date:
- Mar 17, 2022
- Correction verified:
- Apr 13, 2022
- Technical assistance given:
- Yes
Medium · Mar 3, 2022 · Inspection
746.501(a)(18) - Written Operational Policies - Promotion of Physical Activity
The operational policy was observed missing the required information on promotion of indoor/outdoor physical activity.
In plain English: The center must have written policies on a long list of topics, including hours, how children are released, illness and exclusion, medication, medical emergencies, discipline, infant sleep, meals, immunizations, physical activity, parent rights, and its emergency plan. It must also tell parents that the area within 1,000 feet of the center is a gang-free zone. Official rule text · rule revised August 2024
- Corrected at inspection:
- No
- Correction date:
- Mar 17, 2022
- Correction verified:
- Apr 13, 2022
- Technical assistance given:
- Yes
Medium · Mar 3, 2022 · Inspection
746.1303(7) - Orientation-Prevention & responding to allergic reactions
Six of the staff folders reviewed were observed not having the required training for preventing and responding to emergencies due to food and allergic reaction.
Official text of rule 746.1303
- Corrected at inspection:
- No
- Correction date:
- Mar 17, 2022
- Correction verified:
- Apr 13, 2022
- Technical assistance given:
- No
Medium High · Feb 9, 2022 · Investigation (report)
746.3415(4) - Employee Handwashing After Diapering a Child
Based on the information obtained during the investigation, there is sufficient evidence to support caregivers did not wash their hands after diapering children.
In plain English: Employees must wash their hands at set times, including on arrival, before handling food or medication or feeding a child, after diapering or helping a child use the toilet, after their own toileting, and after wiping noses or handling other bodily fluids. They must also wash after outdoor activities, handling animals or raw food, eating or smoking, using cleaners or chemicals, and removing gloves. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 30, 2022
- Correction verified:
- Apr 13, 2022
- Technical assistance given:
- No
High · Feb 9, 2022 · Investigation (report)
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
Based on the information obtained during the investigation, there is sufficient evidence to support that a caregiver did not demonstrate good judgement when the caregiver was seen on video flipping a child off a cot onto the floor when waking the child up from naptime, and grabbing another child by the arm and ankle lifting the child from the cot and placing the child on the floor while awaking the child from naptime. The caregiver did not demonstrate good judgement when she was viewed on video leading a child by the hand and slinging the child down roughly where she wanted the child to sit. There was not enough evidence to support that the caregiver was roughly wiping a child during diaper changing.
In plain English: Every center employee, including staff not counted in the child-to-caregiver ratio, must show competency, good judgment, and self-control around children and treat them with courtesy, respect, and patience. Employees must make sure no child is abused, neglected, or exploited in care, and must report suspected abuse or neglect to the state. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 30, 2022
- Correction verified:
- Apr 13, 2022
- Technical assistance given:
- Yes
Medium High · Feb 9, 2022 · Investigation (report)
746.3503(c)(2) - Diaper Changing Equipment - If Above Floor Level Must Keep Hand on Child
Based on the information obtained during the investigation, there is sufficient evidence to support that a caregiver left a child unattended on a changing table not keeping their hands on the child while child was on the changing table.
In plain English: The center must have a smooth, non-absorbent, easy-to-clean diaper-changing surface and a hand-washing sink in the diapering area, and may not change diapers where children play or eat. When a child is on a raised changing surface, the caregiver must use a guard such as raised sides, keep a hand on the child, or stay facing the child within arm's reach. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 30, 2022
- Correction verified:
- Apr 13, 2022
- Technical assistance given:
- No
Medium High · Feb 9, 2022 · Investigation (report)
746.1203(6) - Responsibilities of Caregivers - Free of other activities
Based on the information obtained during the investigation, there is sufficient evidence to support two caregivers were using a cell phone while supervising children during naptime.
In plain English: Caregivers must know and follow the state minimum standards and supervise children at all times. They must not be pulled away by tasks unrelated to caring for children, such as paperwork, janitorial work, or personal use of phones and other devices, and must pass along each child's information and parent instructions to the next shift. Official rule text · rule revised March 2023
- Corrected at inspection:
- No
- Correction date:
- Mar 30, 2022
- Correction verified:
- Apr 13, 2022
- Technical assistance given:
- Yes
Medium High · Feb 9, 2022 · Investigation (report)
746.3417(3) - Children Handwashing After Toileting or Diapering
Based on the information obtained during the investigation, there is sufficient evidence to support that caregivers did not wash children hands after diaper changing.
In plain English: Children must wash their hands before eating and before water-table play, and after using the toilet or having a diaper changed, after outdoor activities, after playing in sand, and after feeding or touching animals. They must also wash any other time a caregiver has reason to believe they touched something that could harm them. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 30, 2022
- Correction verified:
- Apr 13, 2022
- Technical assistance given:
- Yes