Licensed Child Care Center · Houston, TX 77098
Between Oct 20, 2021 and Oct 20, 2026, the state cited Primrose School of Upper Kirby for 18 deficiencies — the Texas HHSC term for rule violations — over 21 routine inspections and 6 other visits (investigations or paperwork reviews); 9 were under rules the state weights High. The rule cited most often here is 746.1205 (4 times, most recently Jan 15, 2026).
The state lists Primrose School of Upper Kirby as serving infant, toddler, pre-kindergarten, and school-age children, open 06:30 AM to 06:30 PM (Mon, Tue, Wed, Thu, Fri). Programs on file: School Age Care, Before School Care, Accredited, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips. Program type: Child Care Program.
Of the 18 violations at Primrose School of Upper Kirby, 9 fall under rules Texas weights High and 4 under Medium High; the state sets each rule’s weight by the risk a violation poses to children. How weights work
| Weight | Violations | Share |
|---|---|---|
| High | 9 | 50% |
| Medium High | 4 | 22% |
| Medium | 5 | 28% |
| Medium Low | 0 | 0% |
| Low | 0 | 0% |
Primrose School of Upper Kirby had 18 violations in five years, more than the median of 11 across Houston’s 923 licensed child care centers, and 0.7 per routine inspection against a median of 1.0 — a count of state records, not a rating.
4 rules were cited more than once at Primrose School of Upper Kirby in the last five years.
| Rule | Times | What the rule covers |
|---|---|---|
| 746.1205 Medium High | 4 | Each caregiver must know which children they are responsible for, how many there are, and each child's name and age. The caregiver must stay close enough to see or hear what each child is doing, as the situation calls for, and be able to step in when needed. Official rule text Most recent: Jan 15, 2026 · first: Jun 6, 2025 |
| 746.2805 High | 3 | No child may be treated in a harsh, cruel, or unusual way. Banned methods include physical punishment or threats of it, punishment tied to food, naps, or toilet training, grabbing or pulling a child, yelling at or humiliating a child, and putting a child in a locked or dark room. Official rule text Most recent: Jun 27, 2025 · first: Dec 5, 2024 |
| 746.5101 High | 2 | The center must have a fire inspection by a state or local fire marshal before its first permit is issued and at least once every 12 months. Centers in public school buildings run by the local school district are exempt, and if no inspection is available the center must get written proof of that from a fire marshal or county judge. Official rule text Most recent: Jul 16, 2026 · first: May 14, 2026 |
| 746.1203 High | 2 | Caregivers must know and follow the state minimum standards and supervise children at all times. They must not be pulled away by tasks unrelated to caring for children, such as paperwork, janitorial work, or personal use of phones and other devices, and must pass along each child's information and parent instructions to the next shift. Official rule text · rule revised March 2023 Most recent: Oct 3, 2022 · first: Aug 9, 2022 |
| Year | Routine inspections | All state visits | Violations |
|---|---|---|---|
| 2021 (from Oct 20) | 0 | 0 | 0 |
| 2022 | 4 | 4 | 8 |
| 2023 | 1 | 1 | 0 |
| 2024 | 3 | 4 | 1 |
| 2025 | 7 | 8 | 6 |
| 2026 | 6 | 10 | 3 |
27 visits on record since Oct 20, 2021, newest first, including visits that found nothing.
| Date | Type | Rules checked | Violations |
|---|---|---|---|
| Oct 15, 2026 | Inspection | — | None |
| Jul 27, 2026 | Inspection | — | None |
| Jul 16, 2026 | Assessment | 1 | 1 |
| Jul 16, 2026 | Investigation (self-report) | 4 | None |
| May 14, 2026 | Inspection | 490 | 1 |
| May 1, 2026 | Inspection | — | None |
| Apr 27, 2026 | Investigation (report) | 7 | None |
| Feb 24, 2026 | Inspection | 1 | None |
| Jan 16, 2026 | Inspection | — | None |
| Jan 15, 2026 | Investigation (self-report) | 1 | 1 |
| Aug 5, 2025 | Inspection | 1 | None |
| Jul 8, 2025 | Inspection | 1 | None |
| Date | Type | Rules checked | Violations |
|---|---|---|---|
| Jun 27, 2025 | Inspection | 2 | 1 |
| Jun 17, 2025 | Inspection | 2 | 1 |
| Jun 13, 2025 | Inspection | 1 | 1 |
| Jun 10, 2025 | Investigation (self-report) | 1 | 1 |
| Jun 6, 2025 | Inspection | 899 | 2 |
| Jan 14, 2025 | Inspection | 2 | None |
| Dec 5, 2024 | Investigation (report) | 2 | 1 |
| Nov 14, 2024 | Inspection | 378 | None |
| Jul 16, 2024 | Inspection | 818 | None |
| Jan 12, 2024 | Inspection | — | None |
| Jul 25, 2023 | Inspection | 433 | None |
| Oct 13, 2022 | Inspection | 1 | None |
| Oct 3, 2022 | Inspection | 3 | 2 |
| Aug 25, 2022 | Inspection | 2 | None |
| Aug 9, 2022 | Inspection | 490 | 6 |
4 rules cited at Primrose School of Upper Kirby changed after some of these citations (marked “rule revised”), so the wording that applied at the time may differ from our plain-English explanation.
High · Jul 16, 2026 · Assessment
Documentation showing a fire inspection has been conducted was unavailable for review upon request.
Plain-English explanation above
High · May 14, 2026 · Inspection
Documentation showing a fire inspection has been conducted was unavailable for review upon request.
Plain-English explanation above
High · Jan 15, 2026 · Investigation (report)
Based upon the information obtained, there is sufficient evidence to support a child was left on the playground unsupervised.
Plain-English explanation above
High · Jun 27, 2025 · Inspection
A caregiver was observed grabbing a child during the follow-up inspection.
Plain-English explanation above
High · Jun 17, 2025 · Inspection
A caregiver did know the number of children in care. The caregiver stated there were 6 children present and there was only 5 children.
Plain-English explanation above
Medium High · Jun 13, 2025 · Inspection
A caregiver did not know the ages of the children in care.
Plain-English explanation above
High · Jun 10, 2025 · Investigation (report)
Based upon the information obtained, there is sufficient evidence to support a child was pulled while in care.
Plain-English explanation above
Medium High · Jun 6, 2025 · Inspection
A caregiver did not know the ages of the children in care.
Plain-English explanation above
Medium · Jun 6, 2025 · Inspection
Proof of current liability insurance was unavailable upon request.
In plain English: The center must keep certain records ready for state review during operating hours, including children's records, staff and training records, the director's certificate, staff time sheets, proof of liability insurance (or written notice to parents that it has none), playground checklists, and records of emergency drills, fire extinguishers, and smoke detectors. It must also keep its most recent fire, sanitation, and (if needed) gas inspection reports and its daily sign-in and sign-out system. Official rule text
High · Dec 5, 2024 · Investigation (report)
Based on the information obtained during the DFPS investigation it was determined a caregiver used prohibited punishment by grabbing a child.
Plain-English explanation above
High · Oct 3, 2022 · Inspection
A caregiver responsible for the 1yr. and 2yr. olds did not state the correct number of children currently present in the classroom. The caregiver stated there were 10 children. There were 9 children currently present.
Plain-English explanation above · rule revised March 2023
Medium · Oct 3, 2022 · Inspection
The operation failed to inactivate two staff members background checks who are no longer employed at the operation with seven days of leaving the operation. One staff member last date of employment was on 9/9/2022 and the other staff member last date of employment was on 9/13/2022. Note: The two staff members background check were inactivated during the inspection.
In plain English: When a person with a background check stops being associated with the operation, the operation must mark them inactive within seven days. It must also confirm its current list of people with background checks every three months, or once a year for licensed and registered child-care homes and listed family homes. Official rule text
Medium · Aug 9, 2022 · Inspection
Five infants who are not ready for table food did not have updated feeding instruction sheets. Note: The infant feeding sheets were updated during the inspection.
In plain English: For an infant who is not yet eating table food, the center must get written feeding instructions signed and dated by a parent or health-care professional, and must follow them. The center must review and update the instructions with the parent every 30 days until the infant can eat table food. Official rule text
Medium High · Aug 9, 2022 · Inspection
Six children records reviewed were missing the emergency contact information from their files.
In plain English: Before admitting a child, the center must collect set information, including the child's name and birth date, how to reach the parents, an emergency contact for when parents can't be reached, the people allowed to pick up the child, and permission to get emergency medical care. It must also record the child's special care needs, any allergies with a food allergy emergency plan if needed, and permission for transportation, field trips, or water activities if the center offers them. Official rule text · rule revised September 2024
High · Aug 9, 2022 · Inspection
A caregiver in the infant room (3m to 7m) did not state the correct number of children present. The caregiver stated there were 8 children present but there were 7 children currently present.
Plain-English explanation above · rule revised March 2023
Medium · Aug 9, 2022 · Inspection
The center director is missing 12 of 30 annual training hours.
In plain English: A center director must complete 30 hours of training each year that fits the ages of the children served, including at least six hours on topics such as child development or guidance and discipline, at least one hour on preventing, recognizing, and reporting child abuse and neglect, and three to six hours on management or staff supervision depending on experience. At least six of the hours must be instructor-led. Official rule text · rule revised March 2023
Medium · Aug 9, 2022 · Inspection
Four personnel records evaluated were missing 24 annual training hours.
In plain English: A caregiver's 24 hours of yearly training must fit the ages of the children in their care and cover set topics, including at least six hours on areas such as child development or guidance and discipline, and at least one hour on preventing, recognizing, and reporting child abuse and neglect. At least five of the hours must be instructor-led, and caregivers of children under 24 months must also have one hour on shaken baby syndrome, infant sleep practices and SIDS, and early brain development. Official rule text · rule revised September 2024
Medium High · Aug 9, 2022 · Inspection
A child with a diagnosed food allergy and that requires an epipen is missing their parent signature on the food allergy emergency form. Note: The food allergy emergency form was signed by the child's parent during the inspection.
In plain English: For each child with a food allergy diagnosed by a health-care professional, the center must have a food allergy emergency plan signed and dated by the child's health-care professional and parent. A copy must be kept in the child's file. Official rule text
Based on the kinds of rules cited at Primrose School of Upper Kirby:
More in ZIP 77098 and all of Houston.
This page reports the state’s records for Primrose School of Upper Kirby; it is not a rating, a recommendation, or a background check, and may not be used for employment, tenant, credit, or insurance decisions.
Explanations follow the current rules (HHSC minimum standards, revised December 2025).