Know Your Daycare

Registered Child Care Home · Houston, TX 77099

Norma Leticia Santana

Operation name as registered with Texas HHSC, permit no. 872717.

Between Oct 20, 2021 and Oct 20, 2026, the state cited Norma Leticia Santana for 18 deficiencies — the Texas HHSC term for rule violations — over 8 routine inspections and 3 other visits (investigations or paperwork reviews); 5 were under rules the state weights High. The rule cited most often here is 747.603 (4 times, most recently Nov 3, 2022).

The state lists Norma Leticia Santana as serving infant, toddler, pre-kindergarten, and school-age children, open 06:00 AM to 08:45 PM (Mon, Tue, Wed, Thu, Fri, Sat). Programs on file: Meals Provided, After School Care, Snacks Provided, Drop-In Care, Part Time Care, Transportation to/from School, Weekend Care.

What rules a registered child care home follows

Registered child care homes in Texas care for up to 6 children in the caregiver’s own residence, plus up to 6 more school-age children after school (12 at most). They follow the Minimum Standards in Chapter 747 and get an unannounced state inspection at least once every two years. The state lists Norma Leticia Santana with a capacity of 12.

Violations by state risk weight

Of the 18 violations at Norma Leticia Santana, 5 fall under rules Texas weights High and 5 under Medium High; the state sets each rule’s weight by the risk a violation poses to children. How weights work

WeightViolationsShare
High528%
Medium High528%
Medium739%
Medium Low00%
Low16%

Compared with other Houston registered child care homes

Norma Leticia Santana had 18 violations in five years, more than the median of 6 across Houston’s 355 registered child care homes, and 1.6 per routine inspection against a median of 2.2 — a count of state records, not a rating.

Violations in five years: Norma Leticia Santana 18, Houston five-year median 6This daycare18Houston median6

Repeat issues

3 rules were cited more than once at Norma Leticia Santana in the last five years.

RuleTimesWhat the rule covers
747.603
Medium		4The child-care home must keep a record for each enrolled child, including the enrollment agreement, admission information, a health statement from a health-care professional, and immunization records, plus items such as medication records when they apply. These records must be kept at the home, available during operating hours, generally until three months after the child's last day. Official rule text
Most recent: Nov 3, 2022 · first: Nov 8, 2021
747.801
Medium		3The child-care home must keep certain records ready for state review during operating hours, including children's records, staff and training records, menus, medication records, pet vaccination records, and records of emergency drills, fire extinguishers, and smoke detectors. It must also keep crib documentation, a signed form showing it reviewed federal product recall notices, and proof of liability insurance or written notice to parents that it has none. Official rule text · rule revised March 2023
Most recent: Jan 3, 2022 · first: Nov 8, 2021
747.5419
High		2Plan to Handle Transportation Emergencies
Most recent: Dec 3, 2021 · first: Nov 8, 2021

Year by year

Routine inspections and violations per year at Norma Leticia Santana, 2021 to 20261720212102022202023112024102025102026
YearRoutine inspectionsAll state visitsViolations
2021 (from Oct 20)127
20222310
2023230
2024111
2025110
2026110

Every state visit

11 visits on record since Oct 20, 2021, newest first, including visits that found nothing.

DateTypeRules checkedViolations
Sep 22, 2026Inspection419None
Sep 22, 2025Inspection1049None
Oct 21, 2024Inspection10611
Nov 2, 2023Inspection1035None
Jan 20, 2023Inspection—None
Jan 18, 2023Investigation (report)1None
Nov 3, 2022Inspection9708
Nov 1, 2022Inspection—None
Jan 3, 2022Assessment22
Dec 3, 2021Assessment33
Nov 8, 2021Inspection9694

All 18 violations, newest first

2 rules cited at Norma Leticia Santana changed after some of these citations (marked “rule revised”), so the wording that applied at the time may differ from our plain-English explanation.

Medium High · Oct 21, 2024 · Inspection

747.1313(b) - Pediatric First-Aid and Pediatric CPR Training -skill based and hands on

One caregiver needed skills based pediatric CPR training.

In plain English: In a child-care home, the primary caregiver and every assistant and substitute caregiver must hold a current certificate in pediatric first aid (including rescue breathing and choking) and in pediatric CPR. The CPR course must follow American Heart Association layperson guidelines and include hands-on practice and testing with a manikin. Official rule text

Corrected at inspection:
No
Correction date:
Oct 30, 2024
Correction verified:
Oct 28, 2024
Technical assistance given:
Yes

High · Nov 3, 2022 · Inspection

747.5331 - Registered or Licensed Child-Care Home Must be Equipped with a Working Carbon Monoxide (CO) Detection System, unless located in a School Facility

The operation was not equipped with a working carbon detection system.

Official text of rule 747.5331

Corrected at inspection:
No
Correction date:
Nov 7, 2022
Correction verified:
Nov 3, 2022
Technical assistance given:
Yes

Medium High · Nov 3, 2022 · Inspection

747.635(a) - Sign-in and Sign-out Logs Maintained

The operation did not have a record of sign in and out logs available for review during this inspection. Note: This was corrected during inspection.

In plain English: The child-care home must keep an attendance record for each child, such as a sign-in and sign-out log or an attendance chart. Records for the past three months must be kept and shown to the state on request. Official rule text

Corrected at inspection:
Yes
Correction date:
Nov 3, 2022
Technical assistance given:
No

Medium High · Nov 3, 2022 · Inspection

747.3703(a) - Animals at Center - Documentation of Vaccinations

The permit holder did not have documentation of pet vaccinations.

In plain English: The child-care home must keep proof that its dogs and cats have the vaccinations Texas law requires. It must also have a statement of health from a local veterinarian for its animals, except small rodents such as guinea pigs, mice, and hamsters. Official rule text

Corrected at inspection:
No
Correction date:
Nov 14, 2022
Correction verified:
Nov 7, 2022
Technical assistance given:
No

Medium High · Nov 3, 2022 · Inspection

747.5107(a) - Inspect Fire Extinguishers Monthly

The permit holder did not have documentation showing the fire extinguishers were checked monthly. Note: This was corrected during inspection.

In plain English: The child-care home must inspect all fire extinguishers every month, record the date, and keep that record at the home. Extinguishers must be serviced as needed and as the manufacturer or the fire marshal requires. Official rule text

Corrected at inspection:
Yes
Correction date:
Nov 3, 2022
Technical assistance given:
No

Medium High · Nov 3, 2022 · Inspection

747.5337(a)(3) - Electric or Battery Operated CO System-Document Test Date, Battery Installation Date and Staff Name conducting Testing and Installation

The permit holder did not have documentation showing the carbon detection system was checked monthly.

Official text of rule 747.5337

Corrected at inspection:
No
Correction date:
Nov 7, 2022
Correction verified:
Nov 3, 2022
Technical assistance given:
No

High · Nov 3, 2022 · Inspection

747.5115 - Smoke Detectors Testing

The permit holder did not have documentation showing the smoke detection system was tested monthly. Note: The smoke detection system was tested and documented during inspection.

Official text of rule 747.5115

Corrected at inspection:
Yes
Correction date:
Nov 3, 2022
Technical assistance given:
Yes

Low · Nov 3, 2022 · Inspection

747.1309(e)(2) - Primary Caregiver Annual Training - More Than 5 Years Experience

The permit holder needed three hours of management training.

In plain English: The primary caregiver of a child-care home must complete at least 30 hours of training each year that fits the ages of the children in care, including at least six hours on topics such as child development or guidance and discipline, and three to six hours on management or staff supervision depending on experience. At least six hours must be instructor-led, and homes caring for children under 24 months must include one hour on shaken baby syndrome, infant sleep practices and SIDS, and early brain development. Official rule text · rule revised September 2024

Corrected at inspection:
No
Correction date:
Nov 14, 2022
Correction verified:
Nov 9, 2022
Technical assistance given:
No

Medium · Nov 3, 2022 · Inspection

747.603(a)(2) - Children's Records - Admission Information

Records were evaluated for five children enrolled and the following was determined: -Three needed an emergency contact. -One needed emergency care information such as physician name, address, and phone number. -One needed a date of birth.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Nov 14, 2022
Correction verified:
Nov 22, 2022
Technical assistance given:
Yes

Medium · Jan 3, 2022 · Assessment

747.801(3) - Records Maintained and Made Available - Personnel and Training

Personnel records were needed for two staff members.

Plain-English explanation above · rule revised March 2023

Corrected at inspection:
No
Correction date:
Jan 10, 2022
Correction verified:
Jan 10, 2022
Technical assistance given:
No
Show 8 older violations

Medium · Jan 3, 2022 · Assessment

747.603(a)(2) - Children's Records - Admission Information

Children's records were reviewed and the following was determined: Two children needed emergency contact information. Three children needed a special needs statement.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Jan 6, 2022
Correction verified:
Jan 10, 2022
Technical assistance given:
No

High · Dec 3, 2021 · Assessment

747.5419 - Plan to Handle Transportation Emergencies

The plan to handle transportation emergencies was not available for review during this inspection.

Official text of rule 747.5419

Corrected at inspection:
No
Correction date:
Dec 27, 2021
Correction verified:
Dec 20, 2021
Technical assistance given:
No

Medium · Dec 3, 2021 · Assessment

747.801(3) - Records Maintained and Made Available - Personnel and Training

The permit holder was unable to meet the original due date of 12/07/2021. The compliance date has been extended until 12/27/2021.

Plain-English explanation above · rule revised March 2023

Corrected at inspection:
No
Correction date:
Dec 27, 2021
Correction verified:
Jan 3, 2022
Technical assistance given:
No

Medium · Dec 3, 2021 · Assessment

747.603(a)(2) - Children's Records - Admission Information

Children's records were reviewed and the following was determined: One child needed a food allergy statement. Two children needed emergency contact information. One child needed the enrollment date. Two children needed a special needs statement.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Dec 20, 2021
Correction verified:
Jan 3, 2022
Technical assistance given:
No

Medium · Nov 8, 2021 · Inspection

747.603(a)(2) - Children's Records - Admission Information

Four children's records were reviewed and the following was determined: One child needed the admission date One child needed an emergency contact One child needed a special needs statement One child's admission file was not available for review.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Nov 15, 2021
Correction verified:
Dec 3, 2021
Technical assistance given:
No

High · Nov 8, 2021 · Inspection

747.5417(a)(1) - Required Equipment in Vehicles - List of Children

The following was not available for review in the transportation vehicle during this inspection: -Transportation log -Emergency medical transport and treatment authorization forms for each child being transported -Parent's names and telephone numbers and emergency telephone numbers for each child being transported

Official text of rule 747.5417

Corrected at inspection:
No
Correction date:
Nov 8, 2021
Correction verified:
Nov 19, 2021
Technical assistance given:
Yes

High · Nov 8, 2021 · Inspection

747.5419 - Plan to Handle Transportation Emergencies

The plan to handle transportation emergencies was not available for review during this inspection.

Official text of rule 747.5419

Corrected at inspection:
No
Correction date:
Nov 15, 2021
Correction verified:
Dec 3, 2021
Technical assistance given:
No

Medium · Nov 8, 2021 · Inspection

747.801(3) - Records Maintained and Made Available - Personnel and Training

Personnel records were not available for review during this inspection.

Plain-English explanation above · rule revised March 2023

Corrected at inspection:
No
Correction date:
Nov 15, 2021
Correction verified:
Dec 3, 2021
Technical assistance given:
No

What to ask on a visit

Based on the kinds of rules cited at Norma Leticia Santana:

Enrollment and attendance records

Staff files and required records

Staff training and certifications

Fire inspections and fire equipment

More Houston daycares with state records

More in ZIP 77099 and all of Houston.

Source and corrections

This page reports the state’s records for Norma Leticia Santana; it is not a rating, a recommendation, or a background check, and may not be used for employment, tenant, credit, or insurance decisions.

Explanations follow the current rules (HHSC minimum standards, revised December 2025).