14207 STATE HIGHWAY 249 STE A1, Houston, TX 77086 · (832) 855-3576 · State permit no. 1715559
Between Nov 5, 2021 (the first state visit on record) and Oct 20, 2026, the state cited WillowWood Learning Academy for 18 deficiencies — the Texas HHSC term for rule violations — over 16 routine inspections and 4 other visits (investigations or paperwork reviews); 6 were under rules the state weights High. The rule cited most often here is 746.3701 (5 times, most recently Nov 4, 2024).
The state lists WillowWood Learning Academy as serving infant, toddler, pre-kindergarten, and school-age children, open 05:30 AM to 07:30 PM (Mon, Tue, Wed, Thu, Fri, Sat). Programs on file: School Age Care, Meals Provided, After School Care, Snacks Provided, Drop-In Care, Transportation to/from School, Weekend Care, Night Care. Program type: Child Care Program.
All 18 violations, newest first
2 rules cited at WillowWood Learning Academy changed after some of these citations (marked “rule revised”), so the wording that applied at the time may differ from our plain-English explanation.
Medium High · Jun 26, 2025 · Inspection
746.1605(1) - Child/Caregiver Ratio - 18 Months Difference in Age
During the inspection I observed a 15-month-old- combined with children as old as 3 years old. This was corrected when an additional caregiver arrived to take the older children.
In plain English: In a center with 13 or more children in care, infants may be grouped with older children only if the oldest child in the group is no more than 18 months older than the youngest. Centers with 12 or fewer children in care may combine ages under a separate rule. Official rule text
- Corrected at inspection:
- Yes
- Correction date:
- Jun 26, 2025
- Technical assistance given:
- No
High · Jun 17, 2025 · Investigation (report)
746.305(a)(6) - Report Situation Placing Children at Risk
The operation failed to report an allegation of a child being placed at risk to licensing within 48 hours as required.
In plain English: The center must tell the state licensing office as soon as possible, and within two days, about events such as a child injury that needs medical treatment or hospitalization, an illness that needs hospitalization, a reportable disease, the arrest or criminal charge of a person who needs a background check, or any unusual situation that puts a child at risk, such as a child left in a vehicle or wandering off. A child's death in care must be reported immediately. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Jul 15, 2025
- Correction verified:
- Jul 29, 2025
- Technical assistance given:
- Yes
Low · Dec 2, 2024 · Inspection
746.1313 - Time Period of Training
The director failed to complete all required training within the annual year.
Official text of rule 746.1313
- Corrected at inspection:
- No
- Correction date:
- Dec 16, 2024
- Correction verified:
- Jan 13, 2025
- Technical assistance given:
- Yes
Medium High · Dec 2, 2024 · Inspection
746.605(15) - Required Admission Information-Child's allergies and Completed Food Allergy Plan
A child with peanut allergies does not have an emergency plan.
In plain English: Before admitting a child, the center must collect set information, including the child's name and birth date, how to reach the parents, an emergency contact for when parents can't be reached, the people allowed to pick up the child, and permission to get emergency medical care. It must also record the child's special care needs, any allergies with a food allergy emergency plan if needed, and permission for transportation, field trips, or water activities if the center offers them. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Dec 9, 2024
- Correction verified:
- Dec 13, 2024
- Technical assistance given:
- Yes
Medium · Dec 2, 2024 · Inspection
746.1309(e) - Documented Annual Training- Required Content
Five staff files were reviewed, and Five caregivers are missing the required special topic training.
In plain English: A caregiver's 24 hours of yearly training must fit the ages of the children in their care and cover set topics, including at least six hours on areas such as child development or guidance and discipline, and at least one hour on preventing, recognizing, and reporting child abuse and neglect. At least five of the hours must be instructor-led, and caregivers of children under 24 months must also have one hour on shaken baby syndrome, infant sleep practices and SIDS, and early brain development. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Dec 16, 2024
- Correction verified:
- Jan 13, 2025
- Technical assistance given:
- Yes
Medium High · Nov 4, 2024 · Inspection
746.3701 - Safety - Areas Free From Hazards
The playground for school-age children has a barbecue pit, and a bottle of lighter fluid placed on top, making it accessible to the children. Correction: A caregiver removed the barbecue pit and lighter fluid, placing it out of the children's reach.
Plain-English explanation above
- Corrected at inspection:
- Yes
- Correction date:
- Nov 4, 2024
- Technical assistance given:
- Yes
Medium High · Nov 4, 2024 · Inspection
746.3701(3) - Safety - Air Conditioners, Fans, Heaters Safeguarded
In the toddler's classroom, there was a fan on the floor that was accessible to the children. Correction: A caregiver removed the fan and stored it away from the children.
Plain-English explanation above
- Corrected at inspection:
- Yes
- Correction date:
- Nov 4, 2024
- Technical assistance given:
- Yes
High · Oct 25, 2024 · Inspection
746.1205(a)(4) - Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity
CCR observed three school-age children entering the building through the back door to the playground to get a drink of water without supervision. CCR also observed a child left alone, sleeping in a classroom with the door closed.
In plain English: Each caregiver must know which children they are responsible for, how many there are, and each child's name and age. The caregiver must stay close enough to see or hear what each child is doing, as the situation calls for, and be able to step in when needed. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Oct 25, 2024
- Correction verified:
- Nov 4, 2024
- Technical assistance given:
- Yes
Medium High · Sep 23, 2024 · Inspection
746.3701(3) - Safety - Air Conditioners, Fans, Heaters Safeguarded
In the toddler's classroom, there was a fan on the floor that was accessible to the children. Correction: A caregiver removed the fan and stored it away from the children.
Plain-English explanation above
- Corrected at inspection:
- Yes
- Correction date:
- Sep 23, 2024
- Technical assistance given:
- Yes
Medium High · Sep 23, 2024 · Inspection
746.3407(8) - Garbage Inaccessible to Children; Maintained in Sanitary Manner
Garbage trash without a lid was accessible to children.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Oct 7, 2024
- Correction verified:
- Oct 25, 2024
- Technical assistance given:
- Yes
Show 8 older violations
High · Sep 23, 2024 · Inspection
746.3701(9) - Safety - Bodies of Water Inaccessible to Children
In the toddlers classroom, there was a mop bucket filled with water and not being used. Correction: A caregiver removed the mop bucket and stored it away from the children.
Plain-English explanation above
- Corrected at inspection:
- Yes
- Correction date:
- Sep 23, 2024
- Technical assistance given:
- Yes
Medium High · Sep 23, 2024 · Inspection
746.5015(c) - Safety Requirements for Sprinkler Play - Equipment and Water Hoses Kept Out of Child's Reach
A water hose was observed on the playground and not in use.
Official text of rule 746.5015
- Corrected at inspection:
- No
- Correction date:
- Oct 7, 2024
- Correction verified:
- Oct 25, 2024
- Technical assistance given:
- Yes
Medium High · Sep 23, 2024 · Inspection
746.3407 - Maintenance of Building, Grounds and Equipment
Near the school-age basketball court, there is a bucket, trash can, two black trash bags, five bricks, broken wood, broken foam cups, and a pipe. There is a hole in the ground near the children's playground area collecting water. In the Pre-K classroom, two large boards leaning against the wall and are accessible to the children.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Oct 7, 2024
- Correction verified:
- Oct 25, 2024
- Technical assistance given:
- Yes
Medium High · Sep 23, 2024 · Inspection
746.4907(a)(1) - Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
The children playground loose fill is less than an inch ruler.
In plain English: Loose-fill surfacing under play equipment must be kept at least six inches deep when the highest play surface is five feet or lower, and at least nine inches deep when it is higher. It may not be laid over concrete or asphalt or used indoors, and equipment posts must be marked to show the required depth. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Oct 7, 2024
- Correction verified:
- Oct 25, 2024
- Technical assistance given:
- Yes
High · Sep 11, 2024 · Investigation (report)
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
It was revealed that the caregivers were yelling at the children at the operation.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Nov 8, 2024
- Correction verified:
- Nov 13, 2024
- Technical assistance given:
- Yes
High · Dec 18, 2023 · Inspection
745.621(a)(2) - AP Initial background checks submitted - At the time you hire someone
During the inspection I observed a caregiver without a cleared eligible background check supervising 4 infants. This was corrected when the director removed the caregiver from the classroom.
In plain English: An operation must request a background check when it applies for a permit, hires someone, contracts with someone who needs a check, has a resident age 14 or older move in or a resident who is about to turn or has just turned 14, or learns of anyone else who needs a check. Checks must be renewed within five years for fingerprint-based checks or two years for name-based checks, and also when the person moves to another state or takes a role that requires fingerprints. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Dec 21, 2023
- Correction verified:
- Dec 19, 2023
- Technical assistance given:
- Yes
Medium High · Jun 8, 2023 · Inspection
746.3701 - Safety - Areas Free From Hazards
During the walkthrough of the playground I observed a bbq pit, waterhose and debris next to the outdoor shed as well as a broken fence board. The bbq pit was removed during the inspection and the fence board was repaired.
Plain-English explanation above · rule revised September 2024
- Corrected at inspection:
- No
- Correction date:
- Jun 12, 2023
- Correction verified:
- Jun 12, 2023
- Technical assistance given:
- Yes
High · Aug 18, 2022 · Investigation (report)
746.2805(7) - Prohibited Punishments - Using Harsh, Abusive or Profane Language
Through statements received throughout the investigation determined that a caregiver used profane language with a relative who was a child in care.
Plain-English explanation above · rule revised March 2023
- Corrected at inspection:
- No
- Correction date:
- Sep 14, 2022
- Correction verified:
- Sep 21, 2022
- Technical assistance given:
- Yes
Source and correctionsThis page reports the state’s records for WillowWood Learning Academy; it is not a rating, a recommendation, or a background check, and may not be used for employment, tenant, credit, or insurance decisions.
Explanations follow the current rules (HHSC minimum standards, revised December 2025).