Licensed Child Care Center · Houston, TX 77018
Between Oct 20, 2021 and Oct 20, 2026, the state cited Primrose School of Garden Oaks for 22 deficiencies — the Texas HHSC term for rule violations — over 23 routine inspections and 11 other visits (investigations or paperwork reviews); 8 were under rules the state weights High. The rule cited most often here is 746.1203 (4 times, most recently Apr 22, 2024).
The state lists Primrose School of Garden Oaks as serving infant, toddler, pre-kindergarten, and school-age children, open 06:30 AM to 06:00 PM (Mon, Tue, Wed, Thu, Fri). Programs on file: School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Skill Classes, Transportation to/from School, Field Trips. Program type: Child Care Program.
Of the 22 violations at Primrose School of Garden Oaks, 8 fall under rules Texas weights High and 7 under Medium High; the state sets each rule’s weight by the risk a violation poses to children. How weights work
| Weight | Violations | Share |
|---|---|---|
| High | 8 | 36% |
| Medium High | 7 | 32% |
| Medium | 6 | 27% |
| Medium Low | 0 | 0% |
| Low | 1 | 5% |
Primrose School of Garden Oaks had 22 violations in five years, more than the median of 11 across Houston’s 923 licensed child care centers, and 0.5 per routine inspection against a median of 1.0 — a count of state records, not a rating.
4 rules were cited more than once at Primrose School of Garden Oaks in the last five years.
| Rule | Times | What the rule covers |
|---|---|---|
| 746.1203 High | 4 | Caregivers must know and follow the state minimum standards and supervise children at all times. They must not be pulled away by tasks unrelated to caring for children, such as paperwork, janitorial work, or personal use of phones and other devices, and must pass along each child's information and parent instructions to the next shift. Official rule text · rule revised March 2023 Most recent: Apr 22, 2024 · first: Apr 14, 2022 |
| 746.1205 High | 3 | Each caregiver must know which children they are responsible for, how many there are, and each child's name and age. The caregiver must stay close enough to see or hear what each child is doing, as the situation calls for, and be able to step in when needed. Official rule text Most recent: Mar 19, 2025 · first: Nov 10, 2023 |
| 746.3301 Medium High | 2 | The center must serve children who eat table food regular meals and morning and afternoon snacks that follow the USDA Child and Adult Care Food Program meal patterns, and a child may not go more than three hours without being offered food unless asleep. Drinking water must always be available, sugary drinks are only for special occasions unless the program allows them, food may not be used as a reward, and a child may not be served any food listed on their food allergy emergency plan. Official rule text · rule revised March 2023 Most recent: Apr 22, 2024 · first: Sep 2, 2022 |
| 746.603 Medium | 2 | The center must keep a record for each enrolled child, including the enrollment agreement, admission information, a health statement from a health-care professional, and immunization records, plus items such as sign-in and sign-out records and medication records when they apply. These records must be kept at the center, available during operating hours, generally until three months after the child's last day. Official rule text Most recent: Mar 1, 2024 · first: Apr 4, 2023 |
| Year | Routine inspections | All state visits | Violations |
|---|---|---|---|
| 2021 (from Oct 20) | 1 | 1 | 0 |
| 2022 | 7 | 10 | 6 |
| 2023 | 2 | 4 | 6 |
| 2024 | 5 | 8 | 9 |
| 2025 | 4 | 5 | 1 |
| 2026 | 4 | 6 | 0 |
34 visits on record since Oct 20, 2021, newest first, including visits that found nothing.
| Date | Type | Rules checked | Violations |
|---|---|---|---|
| Sep 24, 2026 | Inspection | — | None |
| Jul 2, 2026 | Inspection | — | None |
| Jun 29, 2026 | Investigation (report) | 1 | None |
| May 11, 2026 | Inspection | — | None |
| May 7, 2026 | Investigation (self-report) | 2 | None |
| Feb 11, 2026 | Inspection | 521 | None |
| May 21, 2025 | Inspection | 1 | None |
| May 8, 2025 | Inspection | 1 | None |
| Mar 20, 2025 | Inspection | — | None |
| Mar 19, 2025 | Investigation (report) | 2 | 1 |
| Feb 14, 2025 | Inspection | 756 | None |
| Nov 5, 2024 | Inspection | 1 | None |
| Date | Type | Rules checked | Violations |
|---|---|---|---|
| Sep 27, 2024 | Inspection | — | None |
| Sep 26, 2024 | Investigation (self-report) | 2 | 1 |
| Jun 26, 2024 | Inspection | 4 | 2 |
| May 6, 2024 | Inspection | 1 | 1 |
| Apr 22, 2024 | Investigation (report) | 8 | 3 |
| Mar 20, 2024 | Inspection | 515 | None |
| Mar 1, 2024 | Investigation (report) | 7 | 2 |
| Nov 10, 2023 | Investigation (self-report) | 4 | 2 |
| Apr 4, 2023 | Inspection | 641 | 4 |
| Jan 17, 2023 | Inspection | 1 | None |
| Jan 13, 2023 | Investigation (self-report) | 5 | None |
| Dec 9, 2022 | Inspection | 396 | 1 |
| Sep 6, 2022 | Inspection | 1 | None |
| Sep 2, 2022 | Investigation (report) | 5 | 1 |
| Jul 29, 2022 | Inspection | — | None |
| Jul 27, 2022 | Investigation (report) | 6 | None |
| Jun 2, 2022 | Inspection | 1 | None |
| May 19, 2022 | Inspection | 1 | 1 |
| May 17, 2022 | Investigation (report) | 5 | 1 |
| Apr 28, 2022 | Inspection | 4 | None |
| Apr 14, 2022 | Inspection | 237 | 2 |
| Nov 12, 2021 | Inspection | 4 | None |
3 rules cited at Primrose School of Garden Oaks changed after some of these citations (marked “rule revised”), so the wording that applied at the time may differ from our plain-English explanation.
High · Mar 19, 2025 · Investigation (report)
A child was left unattended in the classroom.
Plain-English explanation above
High · Sep 26, 2024 · Investigation (report)
It was revealed that a caregiver left a child inside the classroom unsupervised.
Plain-English explanation above
Medium · Jun 26, 2024 · Inspection
The operation does not have the most recent investigation or inspection report posted. The last investigation letter that is posted is from April 25, 2024. The last investigation letter that was sent to the operation was done on June 20, 2024.
In plain English: The center must keep certain items posted at all times, including its license, the letter or form from its most recent licensing inspection or investigation, its emergency evacuation diagram, each group's activity plan, the daily menu, and a list of current employees' first and last names. It must also post required state notices and phone numbers and a list of children's food allergies that need an emergency plan. Official rule text
Medium · Jun 26, 2024 · Inspection
The operation does not have the updated licensing local number posted.
Medium · May 6, 2024 · Inspection
On the infant/toddler playground they is only one exit, the fence area needs another exit.
Official text of rule 746.4307
Medium High · Apr 22, 2024 · Investigation (report)
The main caregiver in the classroom fail to communicate to the caregiver coming to take over the class that a child in the classroom had a food allergy and would not be able to eat the evening snack that is serviced.
Plain-English explanation above
Medium High · Apr 22, 2024 · Investigation (report)
The caregiver failed to follow the child food allergy emergency plan when he was feed a cracker that had wheat in it.
Plain-English explanation above
High · Apr 22, 2024 · Investigation (report)
The operation failed to notify licensing when a child was placed at risked when given a food on his allergy plan.
In plain English: The center must tell the state licensing office as soon as possible, and within two days, about events such as a child injury that needs medical treatment or hospitalization, an illness that needs hospitalization, a reportable disease, the arrest or criminal charge of a person who needs a background check, or any unusual situation that puts a child at risk, such as a child left in a vehicle or wandering off. A child's death in care must be reported immediately. Official rule text
Medium · Mar 1, 2024 · Investigation (report)
The incident report is missing required information, parent notification date, time and parents signature.
Plain-English explanation above
Low · Mar 1, 2024 · Investigation (report)
The directors first aid card did not have the trainer's name on the card.
In plain English: The center must keep the original certificate or letter for each employee's annual training in the employee's file, showing the person's name, the date, topic, trainer and trainer's qualifications, and length. Pediatric first aid and CPR certificates must also show an expiration or renewal date, and orientation and pre-service training need a signed, dated statement from the employee and the trainer or a certificate. Official rule text
High · Nov 10, 2023 · Investigation (report)
The operation did not render first aid to the child, it took approximately an hour for the child to get ice and for the operation to notice the bump on his arm and the child favoring his arm due to the pain he had.
Official text of rule 746.3607
High · Nov 10, 2023 · Investigation (report)
The caregivers were unaware of how the child fell off the slide, the child had to communicate with the caregivers on what happened to him.
Plain-English explanation above
Medium High · Apr 4, 2023 · Inspection
The caregiver had expired transportation training that expired on 9/21/2021. Corrected: When the caregiver completed the two hours of transportation training.
In plain English: If the center transports children younger than nine (by age or development), each employee must complete two hours of transportation training each year before transporting a child, and the director must complete it too. These two hours are separate from orientation, pre-service, and annual training hours. Official rule text
Medium High · Apr 4, 2023 · Inspection
One caregiver had online CPR.
In plain English: Each caregiver and the center director must hold a current certificate in pediatric first aid (including rescue breathing and choking) and in pediatric CPR. A new caregiver may work with children before getting the CPR certificate, but at least one employee or caregiver with a current pediatric CPR certificate must be on the premises whenever children are in care. Official rule text
Medium · Apr 4, 2023 · Inspection
The operation did not have procedures on how parents could review a copy of the most recent Licensing inspection report and how the parent may access the minimum standards online. The operation does not have how they could contact the local licensing office.
In plain English: The center must have written policies on a long list of topics, including hours, how children are released, illness and exclusion, medication, medical emergencies, discipline, infant sleep, meals, immunizations, physical activity, parent rights, and its emergency plan. It must also tell parents that the area within 1,000 feet of the center is a gang-free zone. Official rule text · rule revised August 2024
Medium · Apr 4, 2023 · Inspection
One child did not have a health care statement. Corrected: When the parents emailed the health statement.
Plain-English explanation above
High · Dec 9, 2022 · Inspection
Caregiver stated they had 18 children when I counted they were 17 children. Corrected: This was corrected when a caregiver did a name to face check and a new count when three children returned to class.
Plain-English explanation above · rule revised March 2023
Medium High · Sep 2, 2022 · Investigation (report)
The caregiver failed to follow the child food allergy emergency plan when he was feed a animal cracker that had wheat in it.
Plain-English explanation above · rule revised March 2023
Medium High · May 19, 2022 · Inspection
The operation did not have documentation allowing children on the second floor.
Official text of rule 746.4217
High · May 17, 2022 · Investigation (report)
A child was left alone in the classroom by themselves.
Plain-English explanation above · rule revised March 2023
Medium High · Apr 14, 2022 · Inspection
During the walkthrough I observed a caregiver not washing a toddler hands after diaper changing.
In plain English: Children must wash their hands before eating and before water-table play, and after using the toilet or having a diaper changed, after outdoor activities, after playing in sand, and after feeding or touching animals. They must also wash any other time a caregiver has reason to believe they touched something that could harm them. Official rule text
High · Apr 14, 2022 · Inspection
During the walkthrough a caregiver stated there were 22 children in the classroom when I observed 24 children.
Plain-English explanation above · rule revised March 2023
Based on the kinds of rules cited at Primrose School of Garden Oaks:
More in ZIP 77018 and all of Houston.
This page reports the state’s records for Primrose School of Garden Oaks; it is not a rating, a recommendation, or a background check, and may not be used for employment, tenant, credit, or insurance decisions.
Explanations follow the current rules (HHSC minimum standards, revised December 2025).