16460 W LAKE HOUSTON PKWY, Houston, TX 77044 · (281) 454-5000 · State permit no. 1619120
Between Oct 20, 2021 and Oct 20, 2026, the state cited Primrose School at Lakeshore for 16 deficiencies — the Texas HHSC term for rule violations — over 20 routine inspections and 13 other visits (investigations or paperwork reviews); 10 were under rules the state weights High. The rule cited most often here is 746.1205 (4 times, most recently Jun 17, 2026).
The state lists Primrose School at Lakeshore as serving infant, toddler, pre-kindergarten, and school-age children, open 06:00 AM to 06:30 PM (Mon, Tue, Wed, Thu, Fri). Programs on file: School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Drop-In Care, Skill Classes, Part Time Care, Transportation to/from School, Field Trips. Program type: Child Care Program.
All 16 violations, newest first
2 rules cited at Primrose School at Lakeshore changed after some of these citations (marked “rule revised”), so the wording that applied at the time may differ from our plain-English explanation.
Medium Low · Jun 24, 2026 · Inspection
746.901(5) - Required Personnel Records - Required Affidavit (Form 2912)
Three out of four employee files reviewed did not contain required affidavit for employment form 2912.
In plain English: The center must keep a file at the center for each employee, caregiver, substitute, and volunteer, available during operating hours. It must include items such as start and end dates, proof of age and education qualifications, the required state affidavit forms (Forms 2985 and 2912), training records, proof that background checks were requested, and a copy of a photo ID. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Jul 1, 2026
- Correction verified:
- Jun 25, 2026
- Technical assistance given:
- No
High · Jun 17, 2026 · Investigation (report)
746.1205(a)(4) - Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity
A child in care was left unsupervised in a classroom.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Jul 23, 2026
- Correction verified:
- Aug 4, 2026
- Technical assistance given:
- Yes
High · Jan 30, 2026 · Inspection
745.621(a)(2) - AP Initial background checks submitted - At the time you hire someone
One employee was observed working with children in care and did not have a completed background check with the operation. This was corrected when the employee was removed from caring for children and a background check was submitted to be completed.
In plain English: An operation must request a background check when it applies for a permit, hires someone, contracts with someone who needs a check, has a resident age 14 or older move in or a resident who is about to turn or has just turned 14, or learns of anyone else who needs a check. Checks must be renewed within five years for fingerprint-based checks or two years for name-based checks, and also when the person moves to another state or takes a role that requires fingerprints. Official rule text
- Corrected at inspection:
- Yes
- Correction date:
- Jan 30, 2026
- Technical assistance given:
- Yes
High · Jan 9, 2026 · Investigation (report)
746.1205(a)(4) - Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity
A child was left inside a classroom alone to use the restroom.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Feb 13, 2026
- Correction verified:
- Feb 23, 2026
- Technical assistance given:
- Yes
High · Mar 19, 2025 · Investigation (report)
746.1205(a)(4) - Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity
During the investigation it was found that a child had been left sleeping in a classroom without a caregiver for between 2-4 minutes. This was corrected at inspection when supervision was observed to meet compliance and the caregiver responsible for this incident was found to no longer be employed with the operation.
Plain-English explanation above
- Corrected at inspection:
- Yes
- Correction date:
- Mar 21, 2025
- Technical assistance given:
- Yes
High · Mar 7, 2025 · Investigation (report)
746.1205(a)(4) - Supervision ensures each child’s safety, well-being, including physical proximity and auditory or visual awareness of each child’s on going activity
It was reported and found that 3 infants were left unsupervised in a classroom when the caregiver had left the room.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Mar 10, 2025
- Correction verified:
- Mar 21, 2025
- Technical assistance given:
- Yes
High · Mar 7, 2025 · Investigation (report)
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Based on the information and documentation obtained, parental communication regarding three infants being left unsupervised did not occur immediately after ensuring the safety of the children.
In plain English: The center must tell a parent immediately if there is an allegation that their child was abused or neglected in care, or after the child has an injury needing medical treatment, an illness needing hospitalization, an emergency allergic reaction that required a stock epinephrine auto-injector, a situation such as a fire, flood, or severe-weather damage at the center, or another unusual situation that put the child at risk. Minor injuries such as small cuts or bites must be reported at pickup; the parents of every child at the center must get written notice within 48 hours of a reportable disease in a child or employee, and the parents of a group must get written notice within 48 hours of a lice or other infestation outbreak in that group. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 19, 2025
- Correction verified:
- Mar 21, 2025
- Technical assistance given:
- Yes
Medium High · Feb 7, 2024 · Inspection
746.1315(b)(1) - CPR Training and Recertification Adhere to Guidelines-skill based
The on-line CPR recertification training obtain did not include use of a CPR manikin.
In plain English: Each caregiver and the center director must hold a current certificate in pediatric first aid (including rescue breathing and choking) and in pediatric CPR. A new caregiver may work with children before getting the CPR certificate, but at least one employee or caregiver with a current pediatric CPR certificate must be on the premises whenever children are in care. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Feb 14, 2024
- Correction verified:
- Feb 8, 2024
- Technical assistance given:
- Yes
High · Feb 7, 2024 · Inspection
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
I did not observe current fire marshal inspection completed last one expired 10/10/2023.
In plain English: The center must have a fire inspection by a state or local fire marshal before its first permit is issued and at least once every 12 months. Centers in public school buildings run by the local school district are exempt, and if no inspection is available the center must get written proof of that from a fire marshal or county judge. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Feb 28, 2024
- Correction verified:
- Mar 13, 2024
- Technical assistance given:
- Yes
High · Feb 7, 2024 · Inspection
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
I observe an two employee in the classroom with children in care without an eligibility results completed. Note: corrected during inspection.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Feb 7, 2024
- Correction verified:
- Feb 7, 2024
- Technical assistance given:
- Yes
Show 6 older violations
High · Nov 21, 2022 · Inspection
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
There are two staff at the center that were not on the People List.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Dec 1, 2022
- Correction verified:
- Nov 28, 2022
- Technical assistance given:
- Yes
Medium High · Nov 21, 2022 · Inspection
746.3417(3) - Children Handwashing After Toileting or Diapering
A child was observed to not wash their hands after using restroom. Note: corrected at inspection.
In plain English: Children must wash their hands before eating and before water-table play, and after using the toilet or having a diaper changed, after outdoor activities, after playing in sand, and after feeding or touching animals. They must also wash any other time a caregiver has reason to believe they touched something that could harm them. Official rule text
- Corrected at inspection:
- Yes
- Correction date:
- Nov 21, 2022
- Technical assistance given:
- No
High · Nov 19, 2022 · Investigation (report)
746.1203(4) - Responsibilities of Caregivers - Supervision of Children
Video footage was received of the child being left alone by her caregiver. The former caregiver also admitted that the child was left behind when entering back the building.
In plain English: Caregivers must know and follow the state minimum standards and supervise children at all times. They must not be pulled away by tasks unrelated to caring for children, such as paperwork, janitorial work, or personal use of phones and other devices, and must pass along each child's information and parent instructions to the next shift. Official rule text · rule revised March 2023
- Corrected at inspection:
- No
- Correction date:
- Nov 21, 2022
- Correction verified:
- Dec 20, 2022
- Technical assistance given:
- Yes
Medium High · May 27, 2022 · Investigation (report)
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Based on information obtained through investigation interviews, there is sufficient evidence to suggest that the operation did not inform licensing of the incident that occurred.
Plain-English explanation above · rule revised March 2023
- Corrected at inspection:
- No
- Correction date:
- Jun 27, 2022
- Correction verified:
- Jul 8, 2022
- Technical assistance given:
- Yes
Medium High · Mar 25, 2022 · Investigation (report)
746.305(a)(2) - AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
Based on the information obtained during the investigation it is determined that the operation did not report an injury that required a child to seek medical attention.
Plain-English explanation above · rule revised March 2023
- Corrected at inspection:
- No
- Correction date:
- May 24, 2022
- Correction verified:
- May 24, 2022
- Technical assistance given:
- Yes
Medium High · Mar 1, 2022 · Inspection
746.613(b) - Immunization Records, Exceptions, and Exemptions Current
Three out of ten children files evaluated need an updated immunization record.
In plain English: Each child from birth through age 14 must meet and keep meeting the state health department's immunization requirements, and the center must keep current immunization records, including any exemptions or exceptions. Required immunizations must be complete by the admission date, unless an exemption is verified by then or a homeless or foster child is admitted provisionally for up to 30 days. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 25, 2022
- Correction verified:
- Mar 10, 2022
- Technical assistance given:
- Yes
Source and correctionsThis page reports the state’s records for Primrose School at Lakeshore; it is not a rating, a recommendation, or a background check, and may not be used for employment, tenant, credit, or insurance decisions.
Explanations follow the current rules (HHSC minimum standards, revised December 2025).