Licensed Child Care Center · Houston, TX 77046
Between Oct 20, 2021 and Oct 20, 2026, the state cited Primrose School at Greenway Plaza for 13 deficiencies — the Texas HHSC term for rule violations — over 12 routine inspections and 9 other visits (investigations or paperwork reviews); 6 were under rules the state weights High. The rule cited most often here is 746.1203 (3 times, most recently Apr 28, 2023).
The state lists Primrose School at Greenway Plaza as serving infant, toddler, and pre-kindergarten children, open 06:30 AM to 06:30 PM (Mon, Tue, Wed, Thu, Fri). Programs on file: Meals Provided, Snacks Provided. Program type: Child Care Program.
Of the 13 violations at Primrose School at Greenway Plaza, 6 fall under rules Texas weights High and 3 under Medium High; the state sets each rule’s weight by the risk a violation poses to children. How weights work
| Weight | Violations | Share |
|---|---|---|
| High | 6 | 46% |
| Medium High | 3 | 23% |
| Medium | 2 | 15% |
| Medium Low | 0 | 0% |
| Low | 2 | 15% |
Primrose School at Greenway Plaza had 13 violations in five years, more than the median of 11 across Houston’s 923 licensed child care centers, and 0.5 per routine inspection against a median of 1.0 — a count of state records, not a rating.
2 rules were cited more than once at Primrose School at Greenway Plaza in the last five years.
| Rule | Times | What the rule covers |
|---|---|---|
| 746.1203 High | 3 | Caregivers must know and follow the state minimum standards and supervise children at all times. They must not be pulled away by tasks unrelated to caring for children, such as paperwork, janitorial work, or personal use of phones and other devices, and must pass along each child's information and parent instructions to the next shift. Official rule text · rule revised March 2023 Most recent: Apr 28, 2023 · first: Aug 25, 2022 |
| 746.1201 High | 2 | Every center employee, including staff not counted in the child-to-caregiver ratio, must show competency, good judgment, and self-control around children and treat them with courtesy, respect, and patience. Employees must make sure no child is abused, neglected, or exploited in care, and must report suspected abuse or neglect to the state. Official rule text Most recent: Aug 14, 2025 · first: Oct 7, 2023 |
| Year | Routine inspections | All state visits | Violations |
|---|---|---|---|
| 2021 (from Oct 20) | 0 | 0 | 0 |
| 2022 | 5 | 8 | 7 |
| 2023 | 3 | 6 | 4 |
| 2024 | 1 | 1 | 0 |
| 2025 | 2 | 5 | 2 |
| 2026 | 1 | 1 | 0 |
21 visits on record since Oct 20, 2021, newest first, including visits that found nothing.
| Date | Type | Rules checked | Violations |
|---|---|---|---|
| Sep 11, 2026 | Inspection | 864 | None |
| Sep 11, 2025 | Inspection | 363 | None |
| Aug 14, 2025 | Investigation (self-report) | 6 | 2 |
| Aug 6, 2025 | Investigation (report) | 1 | None |
| Mar 27, 2025 | Inspection | — | None |
| Mar 24, 2025 | Investigation (report) | 2 | None |
| Oct 29, 2024 | Inspection | 748 | None |
| Dec 21, 2023 | Inspection | 521 | None |
| Oct 10, 2023 | Inspection | — | None |
| Oct 7, 2023 | Investigation (report) | 1 | 1 |
| Jun 16, 2023 | Investigation (report) | 2 | None |
| Apr 28, 2023 | Investigation (report) | 4 | 1 |
| Date | Type | Rules checked | Violations |
|---|---|---|---|
| Jan 4, 2023 | Inspection | 681 | 2 |
| Dec 6, 2022 | Assessment | 1 | 1 |
| Oct 13, 2022 | Inspection | — | None |
| Oct 11, 2022 | Investigation (report) | 1 | None |
| Sep 7, 2022 | Inspection | 1 | None |
| Aug 30, 2022 | Inspection | 1 | 1 |
| Aug 25, 2022 | Investigation (report) | 4 | 2 |
| Aug 25, 2022 | Inspection | 1 | 1 |
| Jan 5, 2022 | Inspection | 504 | 2 |
2 rules cited at Primrose School at Greenway Plaza changed after some of these citations (marked “rule revised”), so the wording that applied at the time may differ from our plain-English explanation.
High · Aug 14, 2025 · Investigation (report)
Based on the information obtained during the investigation, there is sufficient information to support the operation failed to give proper first aid to a child who was burned in care.
Official text of rule 746.3607
High · Aug 14, 2025 · Investigation (report)
Based on the information obtained, the caregiver failed to demonstrate good judgement and failed to follow the operational procedures regarding handing bottles and bottle warmers resulting a child receiving a burn.
Plain-English explanation above
High · Oct 7, 2023 · Investigation (report)
Based on the video observed, caregiver did not relate to the child's needs when she repeatedly placed a child that was crying in a chair without comforting that child. This was corrected because caregiver was terminated.
Plain-English explanation above
Medium High · Apr 28, 2023 · Investigation (report)
A caregiver was terminated due to personal use of her cell phone while responsible for children.
Plain-English explanation above
Low · Jan 4, 2023 · Inspection
The center director provided annual training to caregivers after the operation received an administrative penalty.
Official text of rule 746.1317
Medium · Jan 4, 2023 · Inspection
Five infants who are not ready for table food does not have updated infant feeding instructions sheet on file. Note: Correction was made during the inspection.
In plain English: For an infant who is not yet eating table food, the center must get written feeding instructions signed and dated by a parent or health-care professional, and must follow them. The center must review and update the instructions with the parent every 30 days until the infant can eat table food. Official rule text
Low · Dec 6, 2022 · Assessment
The center director failed to renew their director credentials before or by the expiration date. Their director's credentials expired on 11/20/2022.
Official text of rule 746.1057
High · Aug 30, 2022 · Inspection
A caregiver responsible for a group of 10 children (1 yr olds) did not state the correct number of children present in the classroom. The caregiver stated there were 9 children present in the classroom. Another caregiver responsible for a group of 9 children (4m-8m) did not state the correct number of children present in the classroom. The caregiver stated there were 8 children present in the classroom.
Plain-English explanation above · rule revised March 2023
High · Aug 25, 2022 · Investigation (report)
During this investigation, it was determined a child demonstrated signs of having a possible seizure while in care and the operation did not contact EMS or take the child to the ER.
Official text of rule 746.3605
Medium High · Aug 25, 2022 · Investigation (report)
During this investigation, the operation failed to notify a child's parent that their child was demonstrating signs of having a possible seizure while in care. The child's symptoms are to include fever, sweating, fatigue, trembling or shaking of the hands, blue/purple nail beds.
In plain English: The center must tell a parent immediately if there is an allegation that their child was abused or neglected in care, or after the child has an injury needing medical treatment, an illness needing hospitalization, an emergency allergic reaction that required a stock epinephrine auto-injector, a situation such as a fire, flood, or severe-weather damage at the center, or another unusual situation that put the child at risk. Minor injuries such as small cuts or bites must be reported at pickup; the parents of every child at the center must get written notice within 48 hours of a reportable disease in a child or employee, and the parents of a group must get written notice within 48 hours of a lice or other infestation outbreak in that group. Official rule text · rule revised March 2023
High · Aug 25, 2022 · Inspection
A caregiver responsbile for a group of 12 children did not state the correct number of children present in the classroom. The caregiver stated there were 14 children present in the classroom.
Plain-English explanation above · rule revised March 2023
Medium · Jan 5, 2022 · Inspection
The operation had not completed the monthly grounds checklist. Note: This was corrected during inspection.
In plain English: The director or a designee must check the active play space and equipment every day before play and do a fuller check at least monthly using a written checklist. Hazards or defects found must be removed or repaired promptly, children must be kept off the equipment until then, and inspection and repair records must be kept for at least three months. Official rule text
Medium High · Jan 5, 2022 · Inspection
Updated immunization records are needed for two children enrolled.
In plain English: Each child from birth through age 14 must meet and keep meeting the state health department's immunization requirements, and the center must keep current immunization records, including any exemptions or exceptions. Required immunizations must be complete by the admission date, unless an exemption is verified by then or a homeless or foster child is admitted provisionally for up to 30 days. Official rule text
Based on the kinds of rules cited at Primrose School at Greenway Plaza:
More in ZIP 77046 and all of Houston.
This page reports the state’s records for Primrose School at Greenway Plaza; it is not a rating, a recommendation, or a background check, and may not be used for employment, tenant, credit, or insurance decisions.
Explanations follow the current rules (HHSC minimum standards, revised December 2025).