9701 WORTHAM BLVD, Houston, TX 77065 · (281) 469-3500 · State permit no. 1638203
Between Oct 20, 2021 and Oct 20, 2026, the state cited Primrose School at Crossroads Park for 9 deficiencies — the Texas HHSC term for rule violations — over 14 routine inspections and 3 other visits (investigations or paperwork reviews); 5 were under rules the state weights High. The last 3 routine inspections found no violations.
The state lists Primrose School at Crossroads Park as serving infant, toddler, pre-kindergarten, and school-age children, open 06:00 AM to 06:30 PM (Mon, Tue, Wed, Thu, Fri). Programs on file: School Age Care, Before School Care, Accredited, Meals Provided, After School Care, Snacks Provided, Part Time Care, Transportation to/from School, Field Trips. Program type: Child Care Program.
All 9 violations, newest first
3 rules cited at Primrose School at Crossroads Park changed after some of these citations (marked “rule revised”), so the wording that applied at the time may differ from our plain-English explanation.
Medium High · Apr 29, 2024 · Inspection
746.605(16) - Required Admission Information-Completed Food Allergy Plan
During review of record keeping 1 out of 10 files evaluated did not include a completed food allergy plan as required.
In plain English: Before admitting a child, the center must collect set information, including the child's name and birth date, how to reach the parents, an emergency contact for when parents can't be reached, the people allowed to pick up the child, and permission to get emergency medical care. It must also record the child's special care needs, any allergies with a food allergy emergency plan if needed, and permission for transportation, field trips, or water activities if the center offers them. Official rule text · rule revised September 2024
- Corrected at inspection:
- No
- Correction date:
- May 13, 2024
- Correction verified:
- May 15, 2024
- Technical assistance given:
- Yes
Medium · Mar 27, 2023 · Inspection
746.2421(b) - Written Feeding Instructions - Review and Update Every 30 Days
During review of infants 2 out of 8 infants present not yet eating table food did not have current feeding instructions as required.
In plain English: For an infant who is not yet eating table food, the center must get written feeding instructions signed and dated by a parent or health-care professional, and must follow them. The center must review and update the instructions with the parent every 30 days until the infant can eat table food. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Apr 3, 2023
- Correction verified:
- Mar 30, 2023
- Technical assistance given:
- Yes
High · Jan 17, 2023 · Investigation (report)
746.2401(7) - Basic Requirements for Infants - Never Unsupervised
A caregiver was found to have left a 9-month-old infant in a classroom unsupervised.
In plain English: Infant care must include regular care by the same caregiver when possible, individual attention such as talking, playing, and holding, comforting infants who are upset, and prompt attention to feeding and diapering. The area must be kept free of objects infants or toddlers could choke on, and an infant may never be left unsupervised. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Feb 9, 2023
- Correction verified:
- Feb 15, 2023
- Technical assistance given:
- Yes
High · Jul 28, 2022 · Inspection
746.2426 - Infant May Not Sleep in a Restrictive Device
During the walkthrough I observed a 3 month old asleep in a restrictive device for approximately 10 minutes. This was corrected when the caregiver removed the child and placed the child in the crib.
In plain English: An infant may not sleep in a restrictive device unless the center has a completed Sleep Exception Form with a health-care professional's signed statement that it is medically necessary. Without that form, if an infant falls asleep in such a device, the caregiver must move the infant to a crib as soon as possible. Official rule text · rule revised March 2023
- Corrected at inspection:
- No
- Correction date:
- Jul 28, 2022
- Correction verified:
- Aug 3, 2022
- Technical assistance given:
- Yes
High · Jul 28, 2022 · Inspection
746.2429 - Covering Infant's Head or Crib
During the walkthrough I observed a 3 month old asleep in a bouncer with a blanket covering her face and tucked around her body. This was corrected when the caregiver removed the blanket.
Official text of rule 746.2429
- Corrected at inspection:
- No
- Correction date:
- Jul 28, 2022
- Correction verified:
- Aug 3, 2022
- Technical assistance given:
- Yes
High · Mar 2, 2022 · Investigation (report)
746.1203(4) - Responsibilities of Caregivers- Supervision of Children
It was determined that 2 year old with special needs was left alone on the playground when the class went inside.
In plain English: Caregivers must know and follow the state minimum standards and supervise children at all times. They must not be pulled away by tasks unrelated to caring for children, such as paperwork, janitorial work, or personal use of phones and other devices, and must pass along each child's information and parent instructions to the next shift. Official rule text · rule revised March 2023
- Corrected at inspection:
- No
- Correction date:
- Mar 25, 2022
- Correction verified:
- Apr 5, 2022
- Technical assistance given:
- Yes
High · Mar 2, 2022 · Investigation (report)
746.1003(1) - Director Responsibilities - Operate in Compliance
The director was not in compliance with ensuring supervision is being maintained with children in care. The operation was previously cited on 8/17/2021 and 6/15/2021 for a child being left unsupervised.
In plain English: The director must make sure the center's daily operation and all employees follow the minimum standards, that staff assignments match their skills and training, and that employees are supervised. Caregivers may not be regularly scheduled for more than ten hours of direct child care in a 24-hour period, and qualified substitutes must be called in when needed to meet the standards. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 25, 2022
- Correction verified:
- Apr 5, 2022
- Technical assistance given:
- Yes
Medium · Dec 1, 2021 · Inspection
746.5205(4) - Documentation of Drills
During review of Fire Safety although the operation conducted drills for the month of November it was not documented. This was corrected when the director documented the drills conducted.
In plain English: The center must hold a fire drill every month, and the children must be able to get out of the building within three minutes. It must also hold a severe-weather sheltering drill and a lock-down drill at least four times a year each, and record the date, time, and length of every drill. Official rule text
- Corrected at inspection:
- Yes
- Correction date:
- Dec 1, 2021
- Technical assistance given:
- Yes
Medium High · Dec 1, 2021 · Inspection
746.3417(3) - Children Handwashing After Toileting or Diapering
During the inspection I observed a child not washing their hands after getting a diaper changed. After addressed the caregiver instructed the child wash their hands.
In plain English: Children must wash their hands before eating and before water-table play, and after using the toilet or having a diaper changed, after outdoor activities, after playing in sand, and after feeding or touching animals. They must also wash any other time a caregiver has reason to believe they touched something that could harm them. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Dec 1, 2021
- Correction verified:
- Dec 6, 2021
- Technical assistance given:
- No
Source and correctionsThis page reports the state’s records for Primrose School at Crossroads Park; it is not a rating, a recommendation, or a background check, and may not be used for employment, tenant, credit, or insurance decisions.
Explanations follow the current rules (HHSC minimum standards, revised December 2025).