4 rules cited at Heavenly Hands Daycare LLC. changed after some of these citations (marked “rule revised”), so the wording that applied at the time may differ from our plain-English explanation.
Medium High · Jan 24, 2025 · Inspection
746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
The loose fill sand in the use zones around the slide was not maintained to six inches.
In plain English: Loose-fill surfacing under play equipment must be kept at least six inches deep when the highest play surface is five feet or lower, and at least nine inches deep when it is higher. It may not be laid over concrete or asphalt or used indoors, and equipment posts must be marked to show the required depth. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Feb 7, 2025
- Correction verified:
- Feb 18, 2025
- Technical assistance given:
- No
Medium High · Jan 24, 2025 · Inspection
746.5207(b) - Emergency Evacuation and Relocation Diagram - Posted in Each Room
The classroom where the children were napping did not have an emergency evacuation diagram. This was corrected when the owner placed an evacuation map in the classroom.
In plain English: The center must keep an emergency diagram on file showing its floor plan, two exit paths from each room (unless the room opens straight outside at ground level), the outdoor meeting spot, and the indoor spot for sheltering from severe weather. A copy must be posted near the entrance or exit of every room children use, where children and staff can easily see it. Official rule text
- Corrected at inspection:
- Yes
- Correction date:
- Jan 24, 2025
- Technical assistance given:
- No
Medium Low · Jan 17, 2025 · Assessment
746.303(b) - Report Number of Employees
A review of the Employees Who Left Employment in 2024 data revealed that the center had not reported the number of employees who left employment in 2024 by January 15, 2025, as required.
In plain English: The center must tell the state in writing within five days when its designee, the head of its governing body, their address, or its director changes. Each year by January 15, it must report online how many employees stopped working there during the previous year. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Jan 19, 2025
- Correction verified:
- Jan 27, 2025
- Technical assistance given:
- Yes
Medium · Feb 5, 2024 · Inspection
746.1107(1) - Additional Minimum Qualifications for Caregivers - Age Requirement
Three of the five employee files did not contain proof of high school education or equivalent.
In plain English: Each caregiver must be at least 18 years old and have a high school diploma, a high school equivalent, or a high school certificate of coursework completion, in addition to meeting the standards for all employees. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 5, 2024
- Correction verified:
- Feb 28, 2024
- Technical assistance given:
- No
Medium High · Feb 5, 2024 · Inspection
746.4901(a) - Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
There was no loose fill installed in any use zone on the playground.
In plain English: The area under and around climbing, rocking, spinning, bouncing, or moving equipment, slides, and swings must have loose-fill or unitary (one-piece) cushioning surface. How deep or thick that surface must be depends on the height of the highest play surface on the equipment. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 5, 2024
- Correction verified:
- Feb 28, 2024
- Technical assistance given:
- Yes
Medium · Feb 5, 2024 · Inspection
746.611(b) - Health Statement on File within 1 Week of Admission
Three of the five children's records observed did not have physician's health statements.
In plain English: For each child who does not attend pre-K or school away from the center, the center must have a health statement on file within one week of admission. This is usually a written statement from a health-care professional who examined the child in the past year saying the child can take part in the program; the rule also allows a parent's religious affidavit, or a parent's interim statement followed by the professional's statement within 12 months. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 5, 2024
- Correction verified:
- Feb 28, 2024
- Technical assistance given:
- No
Medium High · Jul 3, 2023 · Inspection
746.1315(a) - Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
One out of two directors present had an expired pediatric first aid and cpr certificate.
In plain English: Each caregiver and the center director must hold a current certificate in pediatric first aid (including rescue breathing and choking) and in pediatric CPR. A new caregiver may work with children before getting the CPR certificate, but at least one employee or caregiver with a current pediatric CPR certificate must be on the premises whenever children are in care. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Aug 4, 2023
- Correction verified:
- Jul 25, 2023
- Technical assistance given:
- Yes
Medium High · Feb 10, 2023 · Inspection
746.5307(b) - Fire Extinguishers Serviced
The fire extinguisher located the van read as empty. This was corrected at inspection when the director put a new one in the van.
In plain English: The director or a designee must inspect the fire extinguishers every month and record the date and the employee's name. Extinguishers must be serviced as the manufacturer or the fire marshal requires. Official rule text
- Corrected at inspection:
- Yes
- Correction date:
- Feb 10, 2023
- Technical assistance given:
- Yes
Medium High · Feb 10, 2023 · Inspection
746.3407 - Maintenance of Building, Grounds and Equipment
The grass has not been maintained at the operation. A medium sized toy was observed coverd by the grass.
In plain English: The center must clean, repair, and maintain its building, grounds, and equipment to protect children's health. This includes sanitizing toys that children put in their mouths, keeping garbage out of children's reach, keeping floors, walls, and ceilings clean and in good repair, and labeling cleaning supplies and storing them away from food and out of children's reach. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Feb 17, 2023
- Correction verified:
- Feb 14, 2023
- Technical assistance given:
- Yes
Show 14 older violations
Medium High · Feb 10, 2023 · Inspection
746.3701 - Safety - Areas Free From Hazards
There was a large metal pipe, two U-shaped table legs, and a rotted table upside down with the legs sticking up which was accessible to the children in care in the outdoor area. This was corrected at inspection when the director and another caregiver removed the items from the outdoor area.
Plain-English explanation above · rule revised September 2024
- Corrected at inspection:
- Yes
- Correction date:
- Feb 10, 2023
- Technical assistance given:
- Yes
Medium Low · Feb 24, 2022 · Inspection
746.401(9) - Posting Requirements - List entitled "Current Employees"--sized at least 81/2 X 11 inches, printed legibly, include employee first and last name
The operation does not have a current staff list posted.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Mar 1, 2022
- Correction verified:
- Feb 25, 2022
- Technical assistance given:
- Yes
Medium · Feb 24, 2022 · Inspection
746.4135(b) - Children's Products- Annual Certification
The operation has not reviewed the Consumer Product Safety Commission (CPSC) recall list within the past year. Documentation shows the list was reviewed on 7/6/2020.
In plain English: The center must check the U.S. Consumer Product Safety Commission recall list and keep recalled children's products out of the center, except antiques or items being repaired that children cannot use or reach. Each year it must certify in writing on a state form that it has done this, and it must post a notice telling parents and staff how to find the recall list. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Feb 28, 2022
- Correction verified:
- Feb 28, 2022
- Technical assistance given:
- Yes
Medium · Feb 24, 2022 · Inspection
746.603(a)(2) - Children's Records - Admission Information
A child's record evaluated was missing the following from their admission record as specified in subchapter 746.605: (8)Permission for transportation; (12) Authorization to obtain emergency medical care and to transport the child for emergency medical treatment; (13) A statement of the child s special care needs. This includes, but is not limited to, allergies, existing illness, previous serious illness and injuries, hospitalizations during the past 12 months, and any medications prescribed for continuous, long-term use.
In plain English: The center must keep a record for each enrolled child, including the enrollment agreement, admission information, a health statement from a health-care professional, and immunization records, plus items such as sign-in and sign-out records and medication records when they apply. These records must be kept at the center, available during operating hours, generally until three months after the child's last day. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 1, 2022
- Correction verified:
- Mar 2, 2022
- Technical assistance given:
- Yes
Medium · Feb 24, 2022 · Inspection
746.401(6) - Posting Requirements - Daily menu, including all snacks and meals served by the child care center
The operation does not have the daily food menu posted.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Mar 1, 2022
- Correction verified:
- Mar 8, 2022
- Technical assistance given:
- No
Medium Low · Feb 24, 2022 · Inspection
746.901(4) - Required Personnel Records - Required Affidavit
The Director is missing a notarized affidavit fro their file.
Plain-English explanation above · rule revised August 2024
- Corrected at inspection:
- No
- Correction date:
- Mar 1, 2022
- Correction verified:
- Mar 1, 2022
- Technical assistance given:
- No
Medium · Feb 24, 2022 · Inspection
746.901 - Required Personnel Records
A caregivers personnel file is not complete and is missing the following as specified in this subchapter: (1)Documentation showing the dates of the first and last day on the job; (2)Documentation showing how the employee meets the minimum age and education qualifications; (4)A notarized Licensing Affidavit for Applicants for Employment form; (5)A record of training hours; (6)A statement signed and dated by the employee showing he has received a copy of the child-care center s: (A)Operational policies; and (B)Personnel policies; (8)A copy of a photo identification [Medium]; and (10) A statement signed and dated by the employee verifying the date the employee attended training during orientation that includes an overview of your policy on the prevention, recognition, and reporting of child maltreatment outlined in ?746.1303 of this chapter
Plain-English explanation above · rule revised August 2024
- Corrected at inspection:
- No
- Correction date:
- Mar 1, 2022
- Correction verified:
- Feb 24, 2022
- Technical assistance given:
- No
Medium High · Feb 24, 2022 · Inspection
746.1301(1)(A) - Training Requirements for Employees, Caregivers, and Directors - Orientation
A caregiver has not completed orientation training.
In plain English: New employees must complete orientation within seven days and before being alone with children, and caregivers must complete 24 hours of pre-service training (8 hours before being counted in the ratio and 16 more within 90 days) unless exempt. Caregivers and the director must complete pediatric first aid within 90 days and before being alone with children, and pediatric CPR within 90 days, keep both current, complete annual training every 12 months (24 hours for caregivers, 30 for the director), and take extra yearly training if they transport children under nine or take children to a pool. Official rule text (single-rule page) · rule revised September 2024
- Corrected at inspection:
- No
- Correction date:
- Mar 1, 2022
- Correction verified:
- Feb 24, 2022
- Technical assistance given:
- Yes
Medium High · Feb 24, 2022 · Inspection
746.3701 - Safety - Areas Free From Hazards
A caregivers purse was observed sitting in a chair and accessible to the children. Note: The caregiver placed the purse on a shelf, making it inaccessible to children.
Plain-English explanation above · rule revised September 2024
- Corrected at inspection:
- Yes
- Correction date:
- Feb 24, 2022
- Technical assistance given:
- Yes
Medium High · Feb 24, 2022 · Inspection
746.5205(2) - Sheltering Drill For Severe Weather-Four times a calendar year
The operation is not practicing severe weather drills at least four times a year. There is no documentation available for review.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Mar 1, 2022
- Correction verified:
- Feb 25, 2022
- Technical assistance given:
- No
Medium High · Feb 24, 2022 · Inspection
746.5202(1) - Emergency Preparedness Plan - Evacuation, relocation, and sheltering/lock-down procedures
The emergency preparedness plan is missing how children will be evacuated or relocated to the designated safe area or alternate shelter, including specific procedures for evacuating and relocating children who are under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing impairments.
In plain English: The center's written emergency plan must explain how staff will evacuate, relocate, or shelter and lock down children, including children under 24 months and those who need extra help, and how every child will be accounted for. It must also cover how the center will contact authorities and parents, bring each child's emergency contacts and medical authorization, keep caring for children until they are picked up, and reunite them with parents. Official rule text
- Corrected at inspection:
- No
- Correction date:
- Mar 1, 2022
- Correction verified:
- Feb 28, 2022
- Technical assistance given:
- Yes
Medium High · Feb 24, 2022 · Inspection
746.5205(1) - Fire Drill Monthly - Exit in 3 Minutes
There operation is not practing fire drills monthly. Documentation shows the last fire drill was conducted on 7/9/2021.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Mar 2, 2022
- Correction verified:
- Feb 25, 2022
- Technical assistance given:
- No
Medium High · Feb 24, 2022 · Inspection
746.5205(3) - Sheltering Drills for Lock-Down-4 times in a calendar year
The operation is not practicing lock down drills at least four times a year. There is no documentation available for review.
Plain-English explanation above
- Corrected at inspection:
- No
- Correction date:
- Feb 28, 2022
- Correction verified:
- Feb 25, 2022
- Technical assistance given:
- No
High · Feb 24, 2022 · Inspection
746.201(1) - Policies Comply with Rules
The operational policies handbook is incomplete and missing the following from subchapter 746.501: (1)Hours, days, and months of operation; (4)Procedures for dispensing medication or a statement that medication is not dispensed; (22) Procedures for parents to review a copy of the child-care center's most recent Licensing inspection report and how the parent may access the minimum standards online. (b)You must also inform the parents that: (2)Under the Texas Penal Code any area within 1,000 feet of a child -care center is a gang-free zone, where criminal offenses related to organized criminal activity are subject to a harsher penalty.
In plain English: The permit holder must set and follow policies that meet the state minimum standards, name a qualified director who is responsible on site every day, make sure staff report suspected abuse directly to the state hotline, and keep the number of children in care within the licensed capacity. It must also let parents visit any time during operating hours without prior approval and follow the state child-care licensing law and rules. Official rule text · rule revised March 2023
- Corrected at inspection:
- No
- Correction date:
- Mar 3, 2022
- Correction verified:
- Mar 8, 2022
- Technical assistance given:
- Yes