Know Your Daycare

Registered Child Care Home · Houston, TX 77084

Charlene Wallace

Operation name as registered with Texas HHSC, permit no. 1724195.

Between Oct 20, 2021 and Oct 20, 2026, the state cited Charlene Wallace for 22 deficiencies — the Texas HHSC term for rule violations — over 5 routine inspections; 0 were under rules the state weights High. The rule cited most often here is 747.603 (5 times, most recently Jun 26, 2025).

The state lists Charlene Wallace as serving infant, toddler, pre-kindergarten, and school-age children, open 07:00 AM to 09:00 PM (Mon, Tue, Wed, Thu, Fri, Sat, Sun). Programs on file: School Age Care, Before School Care, Meals Provided, After School Care, Snacks Provided, Part Time Care, Weekend Care.

What rules a registered child care home follows

Registered child care homes in Texas care for up to 6 children in the caregiver’s own residence, plus up to 6 more school-age children after school (12 at most). They follow the Minimum Standards in Chapter 747 and get an unannounced state inspection at least once every two years. The state lists Charlene Wallace with a capacity of 6.

Violations by state risk weight

Of the 22 violations at Charlene Wallace, 0 fall under rules Texas weights High and 9 under Medium High; the state sets each rule’s weight by the risk a violation poses to children. How weights work

WeightViolationsShare
High00%
Medium High941%
Medium1255%
Medium Low00%
Low15%

Compared with other Houston registered child care homes

Charlene Wallace had 22 violations in five years, more than the median of 6 across Houston’s 355 registered child care homes, and 4.4 per routine inspection against a median of 2.2 — a count of state records, not a rating.

Violations in five years: Charlene Wallace 22, Houston five-year median 6This daycare22Houston median6

Repeat issues

5 rules were cited more than once at Charlene Wallace in the last five years.

RuleTimesWhat the rule covers
747.603
Medium		5The child-care home must keep a record for each enrolled child, including the enrollment agreement, admission information, a health statement from a health-care professional, and immunization records, plus items such as medication records when they apply. These records must be kept at the home, available during operating hours, generally until three months after the child's last day. Official rule text
Most recent: Jun 26, 2025 · first: Jun 28, 2023
747.5007
Medium High		2Emergency Evacuation and Relocation Diagram - Floor Plan
Most recent: Feb 25, 2026 · first: Jun 28, 2023
747.1303
Medium High		2Each caregiver must complete orientation within seven days and before being alone with children, and pediatric first aid and CPR on a set schedule (before the home is registered or licensed for the primary caregiver, before being counted in the ratio for substitutes, within 90 days for assistants), then stay current. Annual training is due within 12 months of starting and every 12 months after: 30 hours for the primary caregiver, and 15 hours (registered homes) or 24 hours (licensed homes) for assistants and substitutes counted in the ratio more than ten times a year, plus yearly transportation or pool training when it applies. Official rule text (single-rule page) · rule revised September 2024
Most recent: Jun 26, 2025 · first: Jun 28, 2023
747.3501
Medium High		2All areas children can reach in the home must be free of hazards. The rule lists examples such as childproof covers on outlets for children under five, heaters and fans mounted out of reach or guarded, poisonous plants kept out of reach, and pools, buckets, and other water kept away from children. Official rule text · rule revised September 2024
Most recent: Jun 26, 2025 · first: Jun 28, 2023
747.801
Medium		2The child-care home must keep certain records ready for state review during operating hours, including children's records, staff and training records, menus, medication records, pet vaccination records, and records of emergency drills, fire extinguishers, and smoke detectors. It must also keep crib documentation, a signed form showing it reviewed federal product recall notices, and proof of liability insurance or written notice to parents that it has none. Official rule text
Most recent: Jun 28, 2023 · first: Jun 28, 2023

Year by year

Routine inspections and violations per year at Charlene Wallace, 2021 to 20260020211120222132023002024162025122026
YearRoutine inspectionsAll state visitsViolations
2021 (from Oct 20)000
2022111
20232213
2024000
2025116
2026112

Every state visit

5 visits on record since Oct 20, 2021, newest first, including visits that found nothing.

DateTypeRules checkedViolations
Feb 25, 2026Inspection10412
Jun 26, 2025Inspection10616
Jul 24, 2023Inspection111
Jun 28, 2023Inspection103612
Aug 30, 2022Inspection9701

All 22 violations, newest first

3 rules cited at Charlene Wallace changed after some of these citations (marked “rule revised”), so the wording that applied at the time may differ from our plain-English explanation.

Medium High · Feb 25, 2026 · Inspection

747.5103 - Must Have at Least One 3A-40BC Dry Chemical Fire Extinguisher or Fire Extinguisher Approved by Fire Marshal

There were no Fire Extinguisher available in the home during the inspection.

In plain English: The child-care home must have at least one 3A-40BC dry chemical fire extinguisher, or another extinguisher approved by a state or local fire marshal. Official rule text

Corrected at inspection:
No
Correction date:
Mar 4, 2026
Correction verified:
Mar 2, 2026
Technical assistance given:
Yes

Medium High · Feb 25, 2026 · Inspection

747.5007(1) - Emergency Evacuation and Relocation Diagram - Floor Plan

The floor plan for the child care home for the new address was not available for review.

Official text of rule 747.5007

Corrected at inspection:
No
Correction date:
Mar 4, 2026
Correction verified:
Mar 3, 2026
Technical assistance given:
Yes

Low · Jun 26, 2025 · Inspection

747.611(a) - Required Health Statement

Five children files were reviewed and did not have the required health statement signed by heath care physician.

In plain English: For each child who does not attend pre-K or school away from the home, the child-care home must have a health statement within one week of admission. This is usually a written statement from a licensed health-care professional who examined the child in the past year saying the child can take part in the program; the rule also allows a parent's religious affidavit, or a parent's interim statement followed by the professional's statement within 12 months. Official rule text

Corrected at inspection:
No
Correction date:
Jul 24, 2025
Correction verified:
Jul 23, 2025
Technical assistance given:
Yes

Medium · Jun 26, 2025 · Inspection

747.501(9) - Written Operational Policies - Parent Rights

The parents rights section was observed missing from the operational policies.

In plain English: The child-care home must have written policies on set topics, including how children are released, illness and exclusion, medication, medical emergencies, discipline, infant sleep, physical activity, parent rights, and its emergency plan. The policies must also tell parents how to find the state minimum standards, the Texas Abuse and Neglect Hotline, and the HHSC website. Official rule text

Corrected at inspection:
No
Correction date:
Jul 24, 2025
Correction verified:
Jul 14, 2025
Technical assistance given:
Yes

Medium · Jun 26, 2025 · Inspection

747.603(a)(2) - Children's Records - Admission Information

One child admission information was observed missing the parent's contact information, authrorization for pick up contact information.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Jul 24, 2025
Correction verified:
Jul 14, 2025
Technical assistance given:
No

Medium · Jun 26, 2025 · Inspection

747.603(a)(4) - Children's Records - Immunizations

One child did not have the immunization records for review during the inspection.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Jul 24, 2025
Correction verified:
Jul 15, 2025
Technical assistance given:
No

Medium High · Jun 26, 2025 · Inspection

747.3501 - Safety - Areas Free From Hazards

The backyard was observed with lawn equipment, tires and grilling items that is accessible to children in care, the grass in the backyard was observed not maintained.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Jul 24, 2025
Correction verified:
Jul 14, 2025
Technical assistance given:
No

Medium High · Jun 26, 2025 · Inspection

747.1303(5)(A) - Training Requirements for Primary Caregiver -30 Hours Annual Training

The annual training for the permit holder was not current, last training documentation was observed competed in May 2024.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Jul 24, 2025
Correction verified:
Jul 14, 2025
Technical assistance given:
No

Medium · Jul 24, 2023 · Inspection

747.603(a)(2) - Children's Records - Admission Information

The admission information for one child was not available to review.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Jul 26, 2023
Correction verified:
Jul 25, 2023
Technical assistance given:
Yes

Medium · Jun 28, 2023 · Inspection

747.603(a)(2) - Children's Records - Admission Information

The admission information for two children ages 5yo and 2yo were not available for reviewed.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Jul 19, 2023
Correction verified:
Jul 24, 2023
Technical assistance given:
No
Show 12 older violations

Medium · Jun 28, 2023 · Inspection

747.401(a)(1) - Posting Requirements-License

The requried postings was observed not available for reviewed during the inspection.

In plain English: The child-care home must post, where parents can easily see them during operating hours, its license or registration, the letter or form from its most recent licensing inspection or investigation, the state's Keeping Children Safe notice, required phone numbers, and a list of employees' first and last names. For food allergies that need an emergency plan, it must either post a list of those allergies or make sure everyone who prepares and serves food knows about them. Official rule text

Corrected at inspection:
No
Correction date:
Jul 19, 2023
Correction verified:
Jul 24, 2023
Technical assistance given:
No

Medium High · Jun 28, 2023 · Inspection

747.3213(1) - Children Handwashing Before Eating

Hand washing was observe not being done before the children started eating lunch. This was corrected when the primary caregiver took the children to the restroom to wash their hands.

Official text of rule 747.3213

Corrected at inspection:
Yes
Correction date:
Jun 28, 2023
Technical assistance given:
No

Medium High · Jun 28, 2023 · Inspection

747.1303(2)(A) - Training Requirements for Caregivers- Pediatric First-Aid and Pediatric CPR

The CPR/FA certification for the permit holder was not available for reviewed.

Plain-English explanation above · rule revised September 2024

Corrected at inspection:
No
Correction date:
Jul 19, 2023
Correction verified:
Jul 24, 2023
Technical assistance given:
No

Medium · Jun 28, 2023 · Inspection

747.603(a)(4) - Children's Records - Immunizations

Two children admission files was observed missing the immunization records for review.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Jul 19, 2023
Correction verified:
Jul 24, 2023
Technical assistance given:
No

Medium · Jun 28, 2023 · Inspection

747.2101 - Planned Activities - Designed to meet individual needs and developmental levels of children in the group

There were no daily activities plans was observed available for children in care during the inspection.

Official text of rule 747.2101

Corrected at inspection:
No
Correction date:
Jul 19, 2023
Correction verified:
Jul 24, 2023
Technical assistance given:
No

Medium High · Jun 28, 2023 · Inspection

747.5007(1) - Emergency Evacuation and Relocation Diagram - Floor Plan

The floor plan showing emergency diagram was not available for reviewed.

Official text of rule 747.5007

Corrected at inspection:
No
Correction date:
Jul 19, 2023
Correction verified:
Jul 24, 2023
Technical assistance given:
No

Medium · Jun 28, 2023 · Inspection

747.801(7) - Records Maintained and Made Available - Safety Drills Documentation

The Safety Emergency drill documentation for the child care home was observed has not been updated since February 2023.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Jul 19, 2023
Correction verified:
Jul 24, 2023
Technical assistance given:
No

Medium · Jun 28, 2023 · Inspection

747.2105(c)(1) - Screen Time Activities - Related to Planned Activities

A 2 years old was observed watching television with content that is not related to the daily activities.

In plain English: Child-care homes may not use screen time for children under two. For older children, screen time may only add to other activities, not replace them, and it must be tied to planned learning goals, age-appropriate, no more than one hour a day, free of ads and violence, and not used during meals, snacks, naps, or rest times. Official rule text

Corrected at inspection:
No
Correction date:
Jul 19, 2023
Correction verified:
Jul 24, 2023
Technical assistance given:
Yes

Medium · Jun 28, 2023 · Inspection

747.801(6) - Records Maintained and Made Available - Pet Vaccinations

The vaccination records for one dog observed available at the home was not available for reviewed.

Plain-English explanation above

Corrected at inspection:
No
Correction date:
Jul 19, 2023
Correction verified:
Jul 24, 2023
Technical assistance given:
No

Medium High · Jun 28, 2023 · Inspection

747.5105 - Mounting of Fire Extinguishers

The Fire Extinguisher was observed available but not mounted.

In plain English: Fire extinguishers must be mounted on the wall with a hanger or bracket, with the top no higher than five feet and the bottom at least four inches above the floor, unless the fire marshal or manufacturer gives different instructions. They must be readily available for immediate use by household members and caregivers. Official rule text

Corrected at inspection:
No
Correction date:
Jul 19, 2023
Correction verified:
Jul 24, 2023
Technical assistance given:
No

Medium High · Jun 28, 2023 · Inspection

747.3501 - Safety - Areas Free From Hazards

Kitchen area was osberved with tools and electrical equipment, and a ceiling fan on the floor. Backyard area was observed not being maintained, dog feces was observed on the concrete floor, grass was observed not being trimmed and maintained.

Plain-English explanation above · rule revised September 2024

Corrected at inspection:
No
Correction date:
Jul 19, 2023
Correction verified:
Jul 24, 2023
Technical assistance given:
No

Medium · Aug 30, 2022 · Inspection

747.1309(a) - Primary Caregiver Annual Training -30 Hours Required

22 hours of annual training for the permit holder was observed available and missing 8 hours of annual trainings required.

In plain English: The primary caregiver of a child-care home must complete at least 30 hours of training each year that fits the ages of the children in care, including at least six hours on topics such as child development or guidance and discipline, and three to six hours on management or staff supervision depending on experience. At least six hours must be instructor-led, and homes caring for children under 24 months must include one hour on shaken baby syndrome, infant sleep practices and SIDS, and early brain development. Official rule text · rule revised September 2024

Corrected at inspection:
No
Correction date:
Sep 13, 2022
Correction verified:
Sep 12, 2022
Technical assistance given:
Yes

What to ask on a visit

Based on the kinds of rules cited at Charlene Wallace:

Enrollment and attendance records

Staff training and certifications

Building, equipment, and products

Fire inspections and fire equipment

More Houston daycares with state records

More in ZIP 77084 and all of Houston.

Source and corrections

This page reports the state’s records for Charlene Wallace; it is not a rating, a recommendation, or a background check, and may not be used for employment, tenant, credit, or insurance decisions.

Explanations follow the current rules (HHSC minimum standards, revised December 2025).